June 2017
what does it do or say when you try to log in?
Does the blue box that asks for your password just keep popping back up and never actually logging you in?
If so try:
1st look on the bottom left of your launcher to make sure it is version 1.69 (if you have a pc/use origin)
Then close everything out the launcher and origin.
Go into IE and delete your browsing history (even if you do not use IE - the game does so there will be stuff to delete)
or
@EA_Kristi has posted this fix also:
Hello all,
If you are having issues logging in on the launcher and only on the launcher, please try teh following:
After this try logging in again.
Let me know if this works
June 2017
what does it do or say when you try to log in?
Does the blue box that asks for your password just keep popping back up and never actually logging you in?
If so try:
1st look on the bottom left of your launcher to make sure it is version 1.69 (if you have a pc/use origin)
Then close everything out the launcher and origin.
Go into IE and delete your browsing history (even if you do not use IE - the game does so there will be stuff to delete)
or
@EA_Kristi has posted this fix also:
Hello all,
If you are having issues logging in on the launcher and only on the launcher, please try teh following:
After this try logging in again.
Let me know if this works