Sim stuck behind a staircase

[graceangel20]

I was just playing my game. Only new things that happened recently was 2 days ago; I installed the movie stuff pack and bowling stuff packs.
other is that i updated origin. I'd like to think origin updates wouldn't impact how the sims functions; but i'm not an authority on that?

My sim was walking down the stairs to go eat... and somehow fell behind the stairs on the way down. now she is stuck. I tried using the "resetsim *her name*" cheat.. and nothing happened... :/

Would this be a bug and need a proper bug report form? anyone else have this happen recently? I haven't encountered this before this week. at least not on sims 4.

[jpkarlsen]

Use the cheat "Teleport here" instead. With Testingcheats true and the Sim selected Shift+click an open space.

There has been reports of this from time to time but it is rare.