Sim 4 Update Failed

by luxuriouslynne

Original Post

Sim 4 Update Failed

★★★ Newbie

September 2014

So I try to update sims 4 and it gets to 99% pauses and then says failed.

I have tried running as admin and it doesn't work turned off firewalls and antivirus as well

Message 1 of 5 (449 Views)

Re: Sim 4 Update Failed

★★★ Newbie

September 2014

no response?

Message 2 of 5 (273 Views)

Re: Sim 4 Update Failed

[ Edited ]

★★★ Newbie

September 2014 - last edited September 2014

I'm having the same problem. EA doesn't have a tech support line...only web chat. I'm in queue now. If I get something that helps me; I'll post the solution.

Message 3 of 5 (270 Views)

Re: Sim 4 Update Failed

★★★ Newbie

September 2014

I recommend you contact EA web chat directly for tech support. They actually gave me another copy of the game.

Message 4 of 5 (260 Views)

Re: Sim 4 Update Failed

★★★★★ Novice

September 2014

you have to schedule a callback to get over the phone tech support

Message 5 of 5 (246 Views)