Sim 4 Update Failed

[dptn647cmtenym]

every time i try to update Sim 4 it say it failed adn i cant play it untill it updates!

i tryed truning off my anti vius and fire wall didnt help.

[Bipytron · Accepted solution]

Hey guys! I had the same problem and after looking around online I found someone with a solution. It worked for me and hopefully it will for you.

Open Windows Task Manager, (Ctrl+Shift+Esc)

Make sure the Sims 4 is closed under applications

Then go to Processes

I can't remember what the "image name" was, but under description find the item containing Sims 4 and end the process. My update worked fine and now I can play again.

The problem was that SIms 4 was running in the background thus stopping the update.

Hope this helps!

[Bipytron · Accepted solution]

Hey guys! I had the same problem and after looking around online I found someone with a solution. It worked for me and hopefully it will for you.

Open Windows Task Manager, (Ctrl+Shift+Esc)

Make sure the Sims 4 is closed under applications

Then go to Processes

I can't remember what the "image name" was, but under description find the item containing Sims 4 and end the process. My update worked fine and now I can play again.

The problem was that SIms 4 was running in the background thus stopping the update.

Hope this helps!

[nattybeadles1D]

This helped! Thank you so much!

[Dtectr]

Thank you! Worked for the Winter update as well! Had no idea it was running in the background since i havent opened it.

[essiesmit]

Thank you so much.

I was having a lot of problems but thanks to your help i can play the Sims 4 again.

[ironbunny1016]

Thanks! And how have I had a computer this long and not known how to quickly open the task manager? 

[0dec2523695b778d]

It still isnt working for me! I have tried that along with uninstalling and reinstalling origin. I have no clue what else to do. Someone please help. This is giving me a headache. Lol

[MiniMurderMitten]

Thank you!!!!! Fixed!

[Trinabee123]

Thank you so much, this helped alot!

[DaLarry3307]

Tank you so much!!!! It worked!!!