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Show Bills Information Window Not Popping Up

by AmaiYasai
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Show Bills Information Window Not Popping Up

★★★★★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Click on the mailbox in a residential lot, and choose the “Show Bills Information” option
What happens when the bug occurs? A window will not show up
What do you expect to see? A window popping out showing the break down of my sim’s bills.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. June 2020 update

I put a picture to show the option you need to click. 
I click on it and it doesn’t do anything. Not sure if this is supposed to happen? There aren’t any bills due atm so not sure if that’s suppose to be intentional or a bug.

Message 1 of 15 (4,396 Views)

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Re: Show Bills Information Window Not Popping Up

[ Edited ]
★★★★★ Apprentice

@crinrictSo this seems odd but I found the culprit. A random mod I left in my folder (not sure HOW but it happened lol) caused my bills to not show up! It was lilmssam's (obsolete now) thermostat reduced bills for those who didn't check her updates yet! just deleted it and voila all better!

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Message 5 of 15 (4,245 Views)

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Re: Show Bills Information Window Not Popping Up

Hero
@AmaiYasai Works fine for me. Do you also have issues on a fresh save ?

Are you getting any last exceptions ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 15 (4,347 Views)
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Re: Show Bills Information Window Not Popping Up

★★★★★ Apprentice

No last exceptions. It just doesn’t pop up. It’s like I click and wait and  *cricket noises* literally nothing comes up lol

I’m going to try on a fresh save. I’m going to assume it won’t work on old saves which is incredibly frustrating. 

Message 3 of 15 (4,324 Views)
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Re: Show Bills Information Window Not Popping Up

Hero

If it does work on the new save, can you send me the broken one ? Instructions in my signature.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 15 (4,309 Views)
Highlighted

Re: Show Bills Information Window Not Popping Up

[ Edited ]
★★★★★ Apprentice

@crinrictSo this seems odd but I found the culprit. A random mod I left in my folder (not sure HOW but it happened lol) caused my bills to not show up! It was lilmssam's (obsolete now) thermostat reduced bills for those who didn't check her updates yet! just deleted it and voila all better!

Message 5 of 15 (4,246 Views)
Highlighted

Re: Show Bills Information Window Not Popping Up

Hero
@AmaiYasai Glad you found the culprit

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 15 (4,227 Views)
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Re: Show Bills Information Window Not Popping Up

★★★ Novice

The same thing is happening to me and i don't have the thermostat littlemssam mod

Message 7 of 15 (4,206 Views)
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Re: Show Bills Information Window Not Popping Up

Hero
@sumaiya1999 Probably any mod with bills are broken.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 15 (4,177 Views)
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Re: Show Bills Information Window Not Popping Up

★★★ Novice

i have no mods with bills in it, i deleted snb bills, and i have mc command centre, but that has been updated already for the patch, and i tested the game without it and it still didnt work

Message 9 of 15 (4,166 Views)
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Re: Show Bills Information Window Not Popping Up

Hero

Here's a list of outdated mods https://forums.thesims.com/en_US/discussion/976565/broken-updated-mods-cc-june-20-eco-lifestyle-patc...

 

If that doesn't help,  use the 50/50 method: http://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 10 of 15 (4,152 Views)
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