June 2016
One of my lots, a VILLA ELENI (origin id DippyDesigns) has disappeared from the gallery? It had also been favourited or curated by Maxis and had several thousand downloads. I can re-upload it but it won't be a maxis favourite and another creator called fidlerten is the person who brought this issue to my attention as his lot of the Taj Mahal was also fav'd by Maxis and has disappeared as well. He is very upset and we are all wondering how many other creations have vanished and why? I did not remove mine, it is just gone and Larry (fidlerten) says he did not remove his either? Please could someone look into this issue and see if these creations can be reinstated? Thank you.
June 2016
the gallery seems to be acting up a bit and I'm afraid as users we can't really help you with this.
Did you try contacting a game advisor about it ?
Game advisors can be found through live chat or call-back
In Details here: How to contact a Game Advisor using the new EA Help page
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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