Saved games

[kmwisbey20]

When I opened sims 4, I received a pop up which said the save game you are attempting to load was saved with a newer version of The Sims 4 than is currently installed. Please update in order to safely load this save game. After receiving this message, I noticed that all my families had gone so I started a new family which has now gone as well. I updated Sims 4 yesterday and I don't understand why I am still having this problem. How do I fix it?

[crinrict]

Usually happens if the auto save corrupts

See this: http://answers.ea.com/t5/The-Sims-4/SOLUTION-Savegame-was-saved-with-a-newer-version/td-p/4205460/

[kmwisbey20]

I have done everything in the article and it seems to be working again but I still don't have any of my saved games. It still takes me to create a family. 

[crinrict]

Did you put just one back or try if one of the backups works by removing the ver0 ?

[kmwisbey20]

I put each file back in one by one and I found that the files called Slot_00000002.save, Slot_00000003.save and Slot_00000004.save are causing the error message to come up. I did not put these files into the new saves folder. 

[crinrict]

Did you have any more than that ? Do you have a slot00000002.save.ver0 and does it work if you rename that to slot00000002.save ?

[kmwisbey20]

The files with ver at the end all work fine so there is no need to remove the ver.

[crinrict]

The game doesn't recognize them if they have a ver.

So do you still not see your games or do they work now (bit confused here)

[kmwisbey20]

I will take out the ver and write back about what happened