Saved Game won't load

[Michelleyluv17]

I've been trying to fix this issue for a week & I've been through A LOT so far. This is extremely frustrating. At one point I lost all my games, then I had to go through the process of finding them. I made a couple new worlds that would load to make them, but they wouldn't load afterwards.

I'll get to the point. When I open one of my saved games on the main menu, and it goes to load, it loads to the very end; I'd say about 97%. Then after that it just stops. I let it sit for as long as 5 hours & it's still at the same percentage. It does this for all of the saved games. I've looked up so many things to do but they're not working. Please help, I don't know what else to do.

[crinrict]

Try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/