November 2017 - last edited December 2018 by crinrict
unable to start:
initialization error at start up.
I reinstalled and updated windows 10 to version 1709, Installed origin then installed sims 4, error popped up every time. Sometimes it would say Sims 4 already running. turned out to be windows defender. I didn't have a antivirus installed and was just using Windows Defender.
This is what i did.
Open Windows Defender
Click Virus & Threat protection
Click Virus & Threat protection settings
Scroll down to controlled folder access
if you don't want to turn it off then:
Click Allow an app through controlled folder access
Click Add an allowed app
Browse to your origin games\The sims 4\game\bin folder
select TS4.exe click open
if your running 64 bit
select TS4_x64.exe click open
I'm on 64 bit windows and I added both.
Startup origin and try running the game again.
Worked for me, hope it helps.
Thank you so much!!! You are my hero!
I couldn't start Sims 3 or Sims 4 since I had to switch to Windows 10 and tried tons of things. Nothing worked.
Then I found this thread and tried it and now both games did start! I am super happy. Thank you!
I wish I found this thread before I panicked and listened to people telling me to reinstall everything. This was a lifesaver. Thanks!
I AM TYPING IN CAPS BECAUSE YOU ARE A LIFE SAVER WITH THIS SOLUTION MY GAME WORKS NOW I AM DOING THE HAPPY DANCE IN MY ROOM!!!!!!!!
I've actually added the app to my firewall allowance. I've also gone on and added all of Origin wherever I can find an .exe file. And still I have this issue. I've uninstalled and reinstalled Origin countless times, The Sims4 twice and still... same agonizing error message. It seems obscene that people should have to turn off their virus protection to get a game to work. Any other ideas from your end?
July 2018 - last edited July 2018
The instructions finally worked for me. For whatever reason when I did it the first time it did not add. The video below gives the same instructions and it works.
Go to Windows Defender Security Center
Click Virus and Threat Protection
Click Virus and Threat Protection setting
Click manage controlled folder access
Click allow an app through controlled folder access.
Add an app
Go to C:// Program Files (x86) > Origin Games > The Sims4 > Game > Bin and add TS4_x64
I added both TS4 and TS4_x64 just in case.