SIMS4 Crashing during gameplay

by Indahly
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Original Post

SIMS4 Crashing during gameplay

★ Novice

Hi.

I have just bought this computer and long awaited SIMS4 for my daughter. 

She has been playing MInecraft and been using the PC for general surfing and youtube without crashes. 

 

I have tried several fixes from googling including making a new saves folder, changing settings in origin to not share and lowering the graphics settings. 

I am a newbie using this computer and windows 10, so i need to ask for some help.

 

Have attached the dxdiag

 

She has not been playing much past setting up before it crashes down, so i assume there isnt much else to report on. 

 

Cant see any crash folders so maybe i assume its the pc? 

 

TIA

 

 

 

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Re: SIMS4 Crashing during gameplay

Hero

Your graphics drivers are from 2015.

 

Try updating those through the AMD page. http://support.amd.com/en-us/download

 

Otherwise the specs look good.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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