SIMS 4 is not working

by chiuup
Reply

Original Post

SIMS 4 is not working

★★ Novice

Whenever I start, I get an error of unhandled win32 exception in TS4.exe error. I tried re-install and repair but still not working. Please help.

Message 1 of 16 (1,217 Views)

Re: SIMS 4 is not working

Hero
  • Could you post the exact error message you're getting ?
  • What's your operating system ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 16 (1,181 Views)

Re: SIMS 4 is not working

★★ Novice
That's all I got, whenever I start, a window prompts after few secs telling me there is an unhandled win32 exception and asking me to select a debugger (I have vs2013 installed).

I am using windows 8.1 x64.
Message 3 of 16 (1,163 Views)

Re: SIMS 4 is not working

Hero

Yes but could you put it down like you see it so it can be googled. 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 16 (1,151 Views)

Re: SIMS 4 is not working

★★ Novice

that's all I've got, "an unhandled win32 exception occurred in TS4.EXE"

Message 5 of 16 (1,146 Views)

Re: SIMS 4 is not working

Hero

Did you have the demo as well ? Did that work ? 


Did you add any custom content or mods to your game ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 16 (1,133 Views)

Re: SIMS 4 is not working

★★ Novice
Yes the demo works fine for me. I do not have any custom content installed.
Message 7 of 16 (1,124 Views)

Re: SIMS 4 is not working

Hero

Try reinstalling Origin

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 16 (1,089 Views)

Re: SIMS 4 is not working

★★ Novice

Tried that but still not running.

Message 9 of 16 (1,065 Views)

Re: SIMS 4 is not working

[ Edited ]
Hero

Did you reinstall the game yet or check if you have a repair option when you click on the game in Origin ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 10 of 16 (1,020 Views)