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Re: SIMS 4 This Code Has Already been Used

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Re: SIMS 4 This Code Has Already been Used

★★★ Newbie

this was a gift and u just opened it 

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Re: SIMS 4 This Code Has Already been Used


@bkmack1 wrote:
my code has been use already

 

this was a gift and u just opened it 


Hi @bkmack1 -

 

If you entered the code already, it is already registered to the account you were using. Make certain that you are logged in to the same account you used to register it. It is very common that people can forget which account they were using, and log in or make a new account on Origin. If you're sure you're on the same account, in Origin on the top right corner, click the "Clear All Filters" link so that you're seeing all the games on that account.

 

If this was a gift and it gave you the error the very first time you tried to register it, the person who gave it to you might have bought a used game. You would need to tell them that the code has already been used and so you can't use it. It needs to be returned to the vendor and ask for a refund or exchange for an unused game. Codes can't be reused and vendors should not be selling a used game.


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Message 402 of 408 (285 Views)
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Re: SIMS 4 This Code Has Already been Used

★★★ Newbie

I am having problems getting my game back up so I can play. I was playing on the sims 4 last night and today I want to play and it had me put in the product code so I did and it had confirmed and I can’t find my game anywhere I don’t know what to do 

Message 403 of 408 (183 Views)
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Re: SIMS 4 This Code Has Already been Used

@rainbowglitter25  Please contact EA customer support for help.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 404 of 408 (174 Views)
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Re: SIMS 4 This Code Has Already been Used

★★★ Newbie
@Suus1309 same
Message 405 of 408 (119 Views)
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Re: SIMS 4 This Code Has Already been Used

★★★ Newbie

No

 

Message 406 of 408 (89 Views)
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Re: SIMS 4 This Code Has Already been Used

★★★ Newbie

Hi! I was wondering if you could help me? So I have sims 4 on my desktop, but I want to transfer it to a laptop and I tried to redeem the code on this computer, but it said code was already redeemed. My overall question is there a way I can get sims on this laptop using the same code without buying a new sims game? 

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Re: SIMS 4 This Code Has Already been Used

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@ElmosOwner 

 

Login to your account in Origin and click the game in your Game Library.

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