February 2016
yeah what the hell my sister used disc1 so I used disc2 but it wouldn't work!
February 2016
February 2016
I'm trying to register my game but it says the serial code is invalid/already used
Depending on the situation the solution to this may vary.
You bought the game on Origin
If you bought the game on Origin, it's not necessary to register the code anywhere. Download the Origin Client here: http://origin.com/download, login with the same email you bought the game with and find the game in the My Games tab within the Origin Client to download. You don't need the serial code.
You bought the game on DVD and the box was sealed
Make sure you typed the code right. The following letters look very similar and are easily mistaken for each other
If it still says it's invalid, try taking it back to the store you bought it from and exchange it. If they are not willing to do that, contact an EA Game Advisor with proof of purchase ready.
You bought the game on DVD and the box was not sealed/it's a used game
Used games cannot be re-registered. Take it back to where you bought it and get a refund.
You bought a key from a key seller
Contact the key seller for a replacement. If you bought the game from a unauthorized seller, it's possible that EA blocked the key if they were bought fraudulently by the seller. You're better off to only buy from authorized sellers.
You have already registered the game yourself and are trying to reinstall the game
The game does not need to be registered again. Login in the Origin Client with the Email/PW you first registered the game on and download and install the game from there. The game only needs to be registered once and you won't need the code again after your initial registration. This is true for both the DVD and the download version. You can skip the activation step on reinstalling.
Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/422823...
February 2016
same
March 2016
Im having the same problem, except when I use the Orgin Account with the Sims4 and go look under my tab, it shows nothing...
March 2016
March 2016
March 2016
Did you guys register your games before or buy them used ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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March 2016
i clicked reload my games but nothings happening. help
March 2016
Im not sure what to do because i forgot my orgin paswerd and dont know what i can do because i dont know if where the email will show up telling me that i can change my passwerd and i used my product code for the sims 4 on that account. Please help if you can.