2013-08-07 09:00 PM - edited 2013-08-07 09:06 PM
spent about 3 hours downloading the sims 3 for my mac, it then says 'please enter the entire registration code found either in your confirmation email, your game manual/packaging, or game card.'
I downloaded the game so have no packaging etc, yet my confirmation email does not have a registration code, where is it and what do i do?!
Solved! Go to Solution.
2013-08-07 09:13 PM
[Information] How to Register The Sims 3
[INFORMATION] Origin Client for Mac
If you still need assistance, contact Customer Service/Game Advisors:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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2013-08-07 09:07 PM
Me too
2013-08-07 09:12 PM
to the person above, i've just found it i think. if you click on origin on your desktop, click on 'my games', then click on 'the sims 3' it says 'product code', and theres a code underneath, thats what you need to use
2013-08-07 09:13 PM
[Information] How to Register The Sims 3
[INFORMATION] Origin Client for Mac
If you still need assistance, contact Customer Service/Game Advisors:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
--------------------------------------------------
---------------------------------------------------------------------------------------------
-------------------------------------------------------------------------。 ◕‿◕。------------------
2013-08-08 01:41 AM
I checked there. For all the expansion and stuff packs I"ve previously purchased, there is a serial code. But for Late Night, the one I'm trying to download, there isn't. The only difference between this one and the last one is a updated version of the base game and of Origin.
Now what? I'm trying to get in contact with an actual person, but no luck so far.
2013-08-08 06:43 AM
Only customer support can help you with this.
Try live chat as stated above
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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@2039201 open Origin - Origin has been the drm since 2012 so if you haven't switched over by now your behind. Click my game library - right click the game icon - click game properties - read code. If you downloaded (or do you mean installed) and you didn't purchase a code - you need to purchase the code and actic\vate the game.If you bought the game through Origin - the code is in your Origin purchase history. If you bought the disc version the code was on a piece of paper. If you bought just the code you need to contact the place of purchase. If you didn't buy a code - they are not free - you must buy the code to activate the game.