SIMS 3 - GAME WON'T LAUNCH - WINDOWS 10

by Kiarah001
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Original Post

Re: SIMS 3 - GAME WON'T LAUNCH - WINDOWS 10

@Jade_A_Macquire  This problem is fixable, at least if you have the  same one as everyone else in this thread.  Just reinstall DirectX 9.  For more details, please see the accepted solution on page one.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 71 of 207 (1,336 Views)

Re: Sims 3 won’t launch!

★ Novice

I’m having the same issue!

Message 72 of 207 (1,319 Views)

Re: SIMS 3 - GAME WON'T LAUNCH - WINDOWS 10

★★ Novice

Hey there! Thank you so much for that tutorial! Been on and off customer support calls with EA for an hour after I merged my account and saw that the game wasn't launching (I haven't played sims 3 on this computer so I'm not sure if that was the cause). Decided to try out your solution since I'm still waiting on a call back from support, and the game finally launched!

Message 73 of 207 (1,312 Views)

Game won't start, The Sims 3 on Nvidia RTX 3050

★ Novice

I just bought a new PC with Nvidia RTX 3050, but The sims 3 won't start at all. I have uninstall and reinstall but it still won't start. Is there anyone who may know the problem?

Message 74 of 207 (1,180 Views)

Re: Game won't start, The Sims 3 on Nvidia RTX 3050

@hegipegi On a new install of Windows 10 Sims 3 needs to open a launcher and the launcher needs .net framework 3.5 to work. this is not enabled by default. You need to open contol panel, programs and features, turn Windows features on or off, tick the .net framework 3.5 box, click ok, reboot computer.

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I do not work for EA or associated with EA other then helping other users in the forums.

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Message 75 of 207 (1,160 Views)

Re: Sims 3 wont launch from origin

@Rocker_chick26 On a new install of Windows 10 Sims 3 needs to open a launcher and the launcher needs .net framework 3.5 to work. this is not enabled by default. You need to open control panel, programs and features, turn Windows features on or off, tick the .net framework 3.5 box, click ok, reboot computer.

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.

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Message 76 of 207 (1,333 Views)

Re: Game won't start, The Sims 3 on Nvidia RTX 3050

@hegipegi  Try reinstalling DirectX 9.  You don't need to uninstall anything; just download the installer from Microsoft and run it, then restart your computer.

 

https://www.microsoft.com/en-US/download/details.aspx?id=8109

 

If that doesn't help, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 77 of 207 (1,155 Views)

Sims 3 wont open on Origin

★ Novice

I recently got the basic EA Play subscription so I could try Sims 3, however, clicking play simply closes origin for a quick second and then opens it again, without launching anything. I've tried uninstalling and reinstalling it, as well as using compatibility mode, but neither worked. Any help would be appreciated!

Message 78 of 207 (1,084 Views)

Re: Sims 3 wont open on Origin

@AtomicTurtle22 First guess is your computer is a Winds 10 computer. Sims 3 requires .net framework to be enabled. It is not enbled by default. Open control panel, programs and features, turn Windows features on or off, tick the n.NET framework 3.5 box, click OK, let the computere enble .NET framework, reboot.The game starts with a laucher that require .NET framework to run.

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.

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Message 79 of 207 (1,057 Views)

Re: Sims 3 wont open on Origin

@AtomicTurtle22  Please try reinstalling DirectX 9.  You don't need to uninstall anything; just download the installer from Microsoft and run it, then restart your computer.

 

https://www.microsoft.com/en-US/download/details.aspx?id=8109

 

If that doesn't help, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 80 of 207 (1,052 Views)
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