SIMS 3 - GAME WON'T LAUNCH - WINDOWS 10

by Kiarah001
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Original Post

Re: Sims 3 - Game won't load - Windows 10

★★★★★ Novice

@puzzlezaddict I really appreciate all your help. No dice on those suggestions. It's definitely the launcher. I got this error through Origin when trying to load after the name changes.

Message 20 of 207 (1,487 Views)

Re: Sims 3 - Game won't load - Windows 10

@itstoriduh  Interesting.  I double-checked that bypassing the launcher worked for me, but that was with an existing Origin install, not a fresh one.

 

Since it's mentioned in the error, try reinstalling DirectX 9.  You don't need to uninstall anything; just run the installer from Microsoft and restart when it's done.

 

https://www.microsoft.com/en-US/download/details.aspx?id=8109

 

If that doesn't help either, please upload an Origin file called Client_Log.txt.  Hit Windows key-R and enter %LocalAppData% in the run box.  In the File Explorer window that appears, open Origin > Logs, and you'll find Client_Log.txt.  You should be able to attach it to a post, but if not, upload it to a free filesharing site and link it here.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 21 of 207 (1,569 Views)

Re: Sims 3 - Game won't load - Windows 10

[ Edited ]
★★★★★ Novice

@puzzlezaddictYes I fixed it! After 18 hours of trying everything lol came herehttps://www.microsoft.com/en-us/download/details.aspx?displayLang=en&id=35 reinstalled the DirectX and it's working now. Thank you so much for all your help and ideas, it's been a struggle.

Message 22 of 207 (1,480 Views)

Re: Sims 3 - Game won't load - Windows 10

★ Novice

Thank you all so much.  apparently I needed to reinstall DirectX as well!

Message 23 of 207 (1,442 Views)

Re: Sims 3 - Game won't load - Windows 10

★★ Novice

Hello. I have done both the top suggestions and still nothing Frown I'm a little unsure on how to do the last suggestion. Again, thank you for your continued help

Message 24 of 207 (1,424 Views)

Re: Sims 3 - Game won't load - Windows 10

@gre3nleaf  Try reinstalling DirectX 9.  You don't need to uninstall anything; just download the installer from Microsoft and run it:

 

https://www.microsoft.com/en-US/download/details.aspx?id=8109

 

Restart your computer afterwards and before trying to play.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 25 of 207 (1,434 Views)

sims 3 game launcher wont open - windows 10 origin

★★★ Newbie

Today I bought sims 3 on origin and when I press play it exits origin then it pops back up a second later and doesn't open the launcher.

I've tried emptying the origin cache, uninstalling and re installing sims 3, checked if .NET framework 3.5 is enabled (it is) and I've pretty much scoured the internet for info in how to fix my game and so far nothing has helped...

I have included a DxDiag for info on my system and the diagnostics.

Message 26 of 207 (1,386 Views)

Re: Sims 3 - Game won't load - Windows 10

★★ Novice

I have downloaded it, just having difficulty seeing how to run it as it keeps asking me to save extracted files to my computer. 

Message 27 of 207 (1,408 Views)

Re: Sims 3 - Game won't load - Windows 10

★★ Novice

Never mind, I got it eventually and it's working now! Thanks so much for your help!

Message 28 of 207 (1,401 Views)

Re: Sims 3 - Game won't load - Windows 10

★★ Novice

Hi! I have the same problem as the pixie22 girl like almost exact same issue. On my reliability report it was showing that my sims 3 launcher didnt work, im so confused because i just spent 20 dollars on this game and now i cant even play it. my sims 4 game still works so at this point im just upset and confused. 

Message 29 of 207 (1,384 Views)
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