Re: Sims 3 won't launch on ea app in Windows 11

by iiFrapattackzii
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Re: Sims 3 won't launch on ea app in Windows 11

★★★★★ Newbie

Dxdiag:

Message 261 of 431 (979 Views)

Re: Sims 3 won't launch on ea app in Windows 11

[ Edited ]
Hero (Retired)

@iiFrapattackzii Did you install TS3 under Origin and now trying to launch the game under the EA app? What antivirus are you using?

 

Add: in control panel - turn Windows features on or off make sure .net framework  3.5 is turn on.

Message 262 of 431 (977 Views)

Re: Sims 3 won't launch on ea app in Windows 11

★★★★★ Newbie

@roberta591 I installed it under the ea app , and yes, .net framework is enabled

Message 263 of 431 (955 Views)

Re: Sims 3 won't launch on ea app in Windows 11

Hero (Retired)

@iiFrapattackzii What about the antivirus?

Message 264 of 431 (939 Views)

Re: Sims 3 won't launch on ea app in Windows 11

@iiFrapattackzii  The errors in your dxdiag are clear: you need to manually install DirectX 9, as described here:

 

https://answers.ea.com/t5/Technical-Issues-PC/SIMS-3-GAME-WON-T-LAUNCH-WINDOWS-10/m-p/10711778#M2478...

 

I've merged your post with the master thread for this issue.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 265 of 431 (927 Views)

Re: Sims 3 won't launch on ea app in Windows 11

★★★★★ Newbie

Thank you so much ! It works now :D

Message 266 of 431 (916 Views)

Re: sims 3 not launching

★★★★★ Newbie

This is the SOLUTION people, i did it and it works now. Thank you, you are a true GOD! <3

Message 267 of 431 (843 Views)

The Sims 3 won't launch through EA App

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I am currently having an issue with The Sims 3 on the EA App. Whenever I press play, the EA App closes, then opens after a second or two without launching anything. All of the troubleshoots like resetting cache, didn't work.

Message 268 of 431 (521 Views)

Re: The Sims 3 won't launch through EA App

@DerekSimsYT  Please run a dxdiag and attach it to a post.

 

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

 

Please also let me know whether Sims 3 has ever run on this computer, and whether you were still using Origin at the time.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 269 of 431 (500 Views)

Re: The Sims 3 won't launch through EA App

★★★ Novice

I figured it out! I had to reinstall DirectX. Thank you!

Message 270 of 431 (467 Views)