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SIMS 3 EXPANSION PACKS NOT SHOWING UP IN LAUNCHER..

by Kam13carter
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SIMS 3 EXPANSION PACKS NOT SHOWING UP IN LAUNCHER..

★★★ Newbie

When I am in Origin, my expansion packs for the sims 3 say they are installed. However when I open the sims 3 launcher, none of my expansion packs are showing up. Sims 3 launches fine but I literally can't play my expansions even though Origin says they are installed.

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Re: SIMS 3 EXPANSION PACKS NOT SHOWING UP IN LAUNCHER..

@Kam13carter  Try clearing Origin's cache, and if that doesn't help, uninstalling Origin "the hard way" and reinstalling.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

If these steps don't help, it's possible that the packs have been blocked on your account.  This could be a mistake, but if you bought the packs from an unauthorized third-party vendor, you might have received bad codes.  EA routinely deactivates packs tied to such codes, regardless of whether the player has any idea there's something wrong with the purchase.  But the only way to find out for sure is to contact EA customer support and have someone specifically look at the status of your missing packs.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
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