Re: SIM store accidental double purchase

by crinrict
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SIM store accidental double purchase

★★★ Newbie

Hi, I accidentaly bought two of the Everyday casual chick set that was on sale for the daily deal on 18th August 2012 - it was reduced from 1350 to 850 sim points. Is it possible to get a refund on the extra set as I obviously dont need two.

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Accepted Solution

Re: SIM store accidental double purchase

Hero

If they charged you twice, you should be able to get a refund.

 

You need to contact Customer Support though

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 2 (365 Views)

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Re: SIM store accidental double purchase

Hero

If they charged you twice, you should be able to get a refund.

 

You need to contact Customer Support though

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 2 (366 Views)