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Re: Removed paid for content

by puzzlezaddict
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Removed paid for content

★★★ Newbie

I just got the Sims4 update and for some reason, it deleted my Laundry Day stuff pack. Did anyone have this problem? Is there a way to get it back without paying for it again?

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Re: Removed paid for content

@battybubblez  Try clearing Origin's cache, to refresh its data:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

Open your Origin game library, click on the Sims 4 icon, select More > Stuff Packs, find Laundry Day on the list, and see whether you can download it.  If the orange button says Buy Now, you'll need to contact EA customer support to find out what happened to the pack.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
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