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Registration code

by ConnorNet
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Original Post

Accepted Solution

Registration code

★★★★ Newbie

I have just bought Sims3 as a code, the code is 25Characters long. When I enter it into Origin I get the following message:

We're sorry, this code cannot be redeemed here. Please redeem your code at the following site: https://www.thesims3.com/registeragame.html. FAQ

 

I have then enter the code to register the game, but I still have no game to play? I contacted the seller and he said to ask Support.

 

So am I missing something obvious or has the seller sold me the wrong thing?

 

Thanks.

Message 1 of 2 (251 Views)

Accepted Solution

Re: Registration code

Hero

The Sims 3 site is for registering only so Origin should be the place to redeem it but I'm unsure how it works if you buy the code at a third-party site.

 

Anyway here's how to contact Customer Support

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 2 (254 Views)

All Replies

Re: Registration code

Hero

The Sims 3 site is for registering only so Origin should be the place to redeem it but I'm unsure how it works if you buy the code at a third-party site.

 

Anyway here's how to contact Customer Support

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 2 (255 Views)
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