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Re: Registration Code

by cagigglez
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Original Post

Accepted Solution

Registration Code

★★★★ Novice

Hi, 

 

I bought my Sims 3 game...forever ago- like the day it first came out.  I also have been super busy and haven't played it in a really long time.  So now I have my registration code, and just installed it into my new computer, and I can't log into my store or anything because I don't remember which email I registered it with...and there is a good chance, I don't have that email anymore.  Is there anyway to change the email associated with the account by my registration code?  I have an origin account on my new email, I guess I just didn't think that not playing a game for over a year would create this many problems.  Please let me know what I can do to resolve this issue.  I probably spent over $100 dollars in sets and game content...which now I don't have any access too.  I can prove who I am and prove my email address, but since then- I have quit my job (which was associated with one email address I had) and one of my emails got hacked into and I had to delete it because it was sending my contacts crazy emails.  

 

Thank you, 

 

Message 1 of 4 (335 Views)

Accepted Solution

Re: Registration Code

Hero

Sorry about that. It's the dot at the end. I thought they would make that better here.

 

Try again: https://help.ea.com/contact-us

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 4 of 4 (401 Views)

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Re: Registration Code

Hero

You need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us. You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

 

Don't know if there's anything they can do about it if you can't remember the email. They would need prove that it's you.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 4 (334 Views)
Highlighted

Re: Registration Code

★★★★ Novice

None of the links work... If I could find a phone number or a link to live chat, that would be great...

Message 3 of 4 (329 Views)

Re: Registration Code

Hero

Sorry about that. It's the dot at the end. I thought they would make that better here.

 

Try again: https://help.ea.com/contact-us

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 4 (402 Views)
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