Refund question [ Edited ]

[ltt0710]

Hi,

I already requested the refund for these two orders, and I received the email that the refund requests were received. Now it has been more than 5 days, I am sure that I meet the requirement for full refund of the games because I have filled the request within one day of downloading the game, can you check it again please?

Order edit personal information   and     edit personal information  

Thank you

[rumbutter]

it can  take 7-10 business days for transactions to complete

we're users here just like if you wish to contact CS directly

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...