Redeem code not loading...

by marcusanthony81
Reply

Original Post

Redeem code not loading...

★★★ Newbie

downloaded Roaring Heights from Origin...redeem code entered but never loads. Tried refreshing page, logging out and back in, tried different web browsers...nothing.

Message 1 of 2 (200 Views)

Re: Redeem code not loading...

Hero (Retired)

world=store item worlds are not expansion or stuff packs they will not be in your Orign my games tab the code for the world should be redeemed on your the sims 3 account then downloaded from there and installed once installed it'll be in the main menu +new game you will still play from whatever game you normally play from

 

Origin

 

If you bought the world through the Origin Store, you'll be sent a code which you need to redeem at thesims3.com (NOT on Origin or your code becomes invalid).

 

Follow these steps to redeem your code

 

  1. Go to thesims3.com and log in with your account
  2. Go to your account page: https://store.thesims3.com/myAccount.html (site will ask for your password again) 
  3. Click on Redeem a Code 
  4. Enter the 16-letter code, accept the Policies and click on Redeem
  5. Go to your purchase history to download the world (make sure your game is updated to the newest version)  (ty crin for the info )

FAQ http://answers.ea.com/t5/The-Sims-3/Guide-Sims-3-Store-Worlds/m-p/1589911#M155145

 

If that happened and your code is invalid contact support 

 

http://help.ea.com/en/contact-us/new/

 

 

 

 

 

Message 2 of 2 (189 Views)