Redeem Code but no download

[adelebrink]

I redeemed my product codes for the Sims 4 and the Sims 4 get to work but now those games are not loading to my origin application. Please tell me how to download them correctly. This is very frustrating. 

[Phantomlover1717]

- Go to the 'my games' tab in Origin.
- Hover over your 'The Sims 4'.
You'll see a little screen come up with an 'i' and a 'play/download/install' button.
- Click on the 'i', you'll be taken to a different screen.
- Scroll a bit down and there you'll see all your expansions, game packs and stuff packs.
See if you can find Get to Work over there and download that way.