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Re: i can't redeem product code, it says "already been used"

by Peanut27Noble04
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Re: i can't redeem product code, it says "already been used"

★★★★ Newbie

I was installing sims 4 and the city living expansion pack, but I cancelled the expansion pack download and I tried to redeem it again and it says already redeemed what do i do

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Re: i can't redeem product code, it says "already been used"

Community Manager

@Peanut27Noble04 Once you redeem the code it is tied to your account. To access it click on the Sims 4, then click extra content and you should see your expansion pack there. 

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Re: i can't redeem product code, it says "already been used"

Community Manager

@Peanut27Noble04 Once you redeem the code it is tied to your account. To access it click on the Sims 4, then click extra content and you should see your expansion pack there. 

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Re: i can't redeem product code, it says "already been used"

★★★★ Newbie
thank you it worked
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