January 2020
January 2020
@Waya101 I've split your post into its own thread, since yours is a separate issue on a different OS.
What kind of install is this: Origin, disc, Steam, ; and if disc, does Origin control your install? Is Origin open when you get this error, and is it online or offline? Does your game library load properly, and is Sims 3 listed inside it?
January 2020
Origin install. Tried with Origin open and closed. Tried Online and Offline. Library loads properly and Sims 3 is listed inside it. Thank you for your help.
January 2020
@Waya101 Try disabling your antivirus/firewall temporarily, just long enough to test. If it works, you can add exceptions for Origin.exe, TS3.exe, and Sims3Launcher.exe.
If that isn't the problem, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know what version of Origin you're running.