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Re: THE SIMS 3 CONNECTION ERROR 2020

by Waya101
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Original Post

Re: THE SIMS 3 CONNECTION ERROR 2020

★★ Newbie

I also get a connection error on both trying to start the game, and trying to install a downloaded simpack. I am using a pc, not a mac. And I just reinstalled the sims 3 after having  some work done to it. A screenshot of the error message follows:

 

I hope you or someone can help. Thank you.

Message 1 of 4 (157 Views)

Re: THE SIMS 3 CONNECTION ERROR 2020

@Waya101  I've split your post into its own thread, since yours is a separate issue on a different OS.

 

What kind of install is this: Origin, disc, Steam, ; and if disc, does Origin control your install?  Is Origin open when you get this error, and is it online or offline?  Does your game library load properly, and is Sims 3 listed inside it?

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 4 (120 Views)

Re: THE SIMS 3 CONNECTION ERROR 2020

★★ Newbie

Origin install. Tried with Origin open and closed. Tried Online and Offline. Library loads properly and Sims 3 is listed inside it. Thank you for your help.

Message 3 of 4 (108 Views)

Re: THE SIMS 3 CONNECTION ERROR 2020

@Waya101  Try disabling your antivirus/firewall temporarily, just long enough to test.  If it works, you can add exceptions for Origin.exe, TS3.exe, and Sims3Launcher.exe.

 

If that isn't the problem, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

Please also let me know what version of Origin you're running.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 4 (100 Views)
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