April 2022
@BeekyD2001 Sure, I can try to help. Please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
April 2022 - last edited April 2022
@puzzlezaddict Here is my info thank you for helping!! ive been dealing with this for months on my pc. runs fine on my mac but i have a gaming pc and want to use it.
April 2022
@BeekyD2001 It looks like you have the same DirectX 9 issue that a lot of other players do. The fix is to manually install DX9, as described here:
April 2022
@puzzlezaddict after instaling directx i get this
April 2022
@BeekyD2001 Did you successfully install DirectX 9? If you're not sure, you can run the installer again, then restart your computer before trying to play.
The breakpoint error in your screenshot is from Origin, not Sims 3, and there have also been reports of Origin throwing a breakpoint error when it's still open while a computer is trying to restart. So the error may not be relevant at all. But it's still best practice to install resources like DX9 while nothing else is running, then restart before opening any programs.
April 2022
@puzzlezaddict i got the “all components you have been successfully installed” I just restarted now I will re download origin
April 2022
@puzzlezaddict so it will launch sims 3 launcher when i dont have origin but says i need origin and then when i have origin the sims 3 launcher wont even open. please help
April 2022 - last edited April 2022
This is the erorr i am recieving @puzzlezaddict