November 2019
🙋🏼♀️🙋🏼♀️🙋🏼♀️🙋🏼♀️🙋🏼♀️🙋🏼♀️🙋🏼♀️ I can use the help as well if anyone can,... My Laptop is pretty much doing the same thing where I play my game and anywhere from 10 min 30 min or an hour it Crashes go back to my main desktop again,..... No error messages,.. just the game stops working 😕 - if someone can help me figure this out I would greatly appreciate it,..... EA customer service seems to do verry little to help these days ....
November 2019
@Angleeyes12 I've moved your post to its own thread. Please run a dxdiag on your computer and attach it to a reply.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
And please test the game in a clean folder. Move your entire Sims 3 game folder out of Documents\Electronic Arts and onto your desktop; when the game opens, it will create a new folder with no content. Start a new save to test, and let me know whether you get any crashes.