Re: Sims 4 kits disappearing

by caleyblack
Reply

Original Post

Re: Sims 4 kits disappearing

★★★ Apprentice

Thanks for the update. For me the fix has worked and the Throwback Fit kit shows again as owned as it should.

Message 181 of 210 (978 Views)

Re: Sims 4 kits disappearing

★★ Novice

Same!

Message 182 of 210 (954 Views)

Re: [CURRENT ISSUE] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

Hero
@bananaemilk Is the issue solved for you as well ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 183 of 210 (945 Views)
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Re: [CURRENT ISSUE] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

★★★★ Novice
@crinrict Unable to check at the moment, will be able to check tomorrow Standard smile
Message 184 of 210 (941 Views)
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Re: [CURRENT ISSUE] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

★★★★ Novice
@crinrict Checked! I'm now able to download Country Kitchen, hooray!!
Message 185 of 210 (876 Views)

Re: [CURRENT ISSUE] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

Hero
@bananaemilk Happy to hear. Thanks for the feedback

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 186 of 210 (870 Views)
0

Re: [CURRENT ISSUE] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

Community Manager

Hi everyone!

 

The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you. 

 

 

/Kent

Kent.png
Message 187 of 210 (8,354 Views)

Re: Purchased items removed??

★ Novice

Hi All,

I still have this problem. Any ideas?

Many  thanks

Carolin

Message 188 of 210 (820 Views)
0

Re: Purchased items removed??

Champion (Retired)

@Cari853 

 

This is likely a problem with Origins cache. https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

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Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
Message 189 of 210 (816 Views)

Re: Kit Install - Sims 4

★★★ Novice

I ended up contacting EA. They reset my account on their end and everything worked just fine. Happy day!

Message 190 of 210 (782 Views)