July 2014 - last edited September 2014
Having issues with the demo ? Please feel free to open a new thread in here but do read this before doing so. I'm going to list the most common issues and what do to (as far as I know them).
When making a post, please provide as much info as possible. This will give you a guideline (although some things don't apply of course): http://answers.ea.com/t5/The-Sims-3/READ-FIRST-Help-us-Helpers-to-Help-you/td-p/255562/
Instructions on how to post your DxDiag can be found here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
If you find any gameplay bugs in the game, please post them here: The Sims 4 Bug Reports
The Specs for this game can be found here and other important infos can be found here: [READ FIRST] FAQ - Known technical Information
Below you'll find a few common issues and hopefully a solution. Please read before making your own thread.
I'm getting an out of Range error on my monitor
I'm getting a black screen/llama face problem.
I have no sound
I'm getting a connection error
How can I take a screenshot
Unable to Start, Initialization error at startup 135dec40:984c6a38:000000077
I am seeing Pink Lines on my screen
Mouse cursor not showing or acting funny
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.