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[READ FIRST - POST HERE] Windows 10 Help Thread

by SandArcher
Reply

Original Post

Re: SIms 3 on Windows 10

[ Edited ]
★★★★ Novice
Spoiler

System Information:
      Time of this report: 6/24/2017, 17:46:51
             Machine name: XXXXX
               Machine Id: XXXXXX
         Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release.170602-2252)
                 Language: English (Regional Setting: English)
      System Manufacturer: To be filled by O.E.M.
             System Model: To be filled by O.E.M.
                     BIOS: BIOS Date: 04/03/14 16:35:37 Ver: 04.06.05
                Processor: AMD FX(tm)-8320 Eight-Core Processor            (8 CPUs), ~3.5GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16284MB RAM
                Page File: 6858MB used, 25808MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.14393.0000 64bit Unicode
Spoiler
Disk & DVD/CD-ROM Drives:
 Drive: C:
 Free Space: 128.6 GB
Total Space: 476.4 GB
File System: NTFS
      Model: WDC WD50 00AAJS-08A8B0 SATA Disk Device

      Drive: E:
 Free Space: 476.1 GB
Total Space: 476.8 GB
File System: NTFS
      Model: WDC WD50 00AAJS-08A8B0 SATA Disk Device

      Drive: F:
 Free Space: 0.1 GB
Total Space: 0.1 GB
File System: NTFS
      Model: WDC WD50 00AAJS-08A8B0 SATA Disk Device

      Drive: D:
      Model: ATAPI DVD A  DH16A6S SATA CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:53, 173056 bytes

Spoiler
System Devices:
 Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_84FB1043&REV_40\3&267A616A&0&A2
   Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:52, 83456 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:52, 97280 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:52, 366592 bytes

     Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_5A16&SUBSYS_5A141002&REV_00\3&267A616A&0&10
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.14393.0594 (English), 12/13/2016 23:18:10, 335712 bytes

     Name: NVIDIA GeForce GTX 750 Ti
Device ID: PCI\VEN_10DE&DEV_1380&SUBSYS_84BB1043&REV_A2\4&14E8F4CB&0&0010
   Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 21.21.0013.7653 (English), 1/4/2017 16:17:50, 465336 bytes
   Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 1/4/2017 11:07:48, 1361324 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\NvContainerSetup.exe, 1.00.0006.0000 (English), 1/4/2017 16:18:30, 4125696 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\NvCplSetupInt.exe, 1.00.0006.0000 (English), 1/4/2017 16:18:32, 97063696 bytes
   Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 2.01.0000.0207 (English), 1/4/2017 16:18:58, 27576 bytes
   Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvd3d9wrap.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:20, 197720 bytes
   Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:30, 125144 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 2.01.0000.0207 (English), 1/4/2017 16:19:00, 29232 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvd3d9wrapx.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:20, 228648 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:36, 145680 bytes
   Driver: C:\Program Files\NVIDIA Corporation\license.txt, 8/2/2016 23:51:50, 26629 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 1/4/2017 16:18:02, 857016 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.7653 (English), 1/4/2017 16:18:46, 419768 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 1/4/2017 11:07:48, 77216 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.7653 (English), 1/4/2017 16:20:18, 459192 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.7653 (English), 1/4/2017 16:21:08, 839736 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.02.0011.0000 (English), 1/4/2017 16:24:10, 210360 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.02.0011.0000 (English), 1/4/2017 16:24:10, 222648 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvlddmkm.sys, 21.21.0013.7653 (English), 1/4/2017 16:21:02, 14199224 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvd3dumx.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:28, 17749624 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvinitx.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:56, 183328 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvoglshim64.dll, 21.21.0013.7653 (English), 1/4/2017 16:03:02, 163448 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvumdshimx.dll, 21.21.0013.7653 (English), 1/4/2017 16:03:24, 586336 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll, 21.21.0013.7653 (English), 1/4/2017 16:03:34, 24611488 bytes
   Driver: C:\WINDOWS\system32\NvFBC64.dll, 6.14.0013.7653 (English), 1/4/2017 16:19:18, 1047088 bytes
   Driver: C:\WINDOWS\system32\NvIFR64.dll, 6.14.0013.7653 (English), 1/4/2017 16:20:52, 951224 bytes
   Driver: C:\WINDOWS\system32\NvIFROpenGL.dll, 21.21.0013.7653 (English), 1/4/2017 16:20:58, 448560 bytes
   Driver: C:\WINDOWS\system32\nv-vk64.json, 1/4/2017 11:07:16, 669 bytes
   Driver: C:\WINDOWS\system32\nvDecMFTMjpeg.dll, 21.21.0013.7653 (English), 1/4/2017 16:18:54, 394800 bytes
   Driver: C:\WINDOWS\system32\nvEncMFTH264.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:40, 818496 bytes
   Driver: C:\WINDOWS\system32\nvEncodeAPI64.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:50, 407240 bytes
   Driver: C:\WINDOWS\system32\nvapi64.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:10, 3977632 bytes
   Driver: C:\WINDOWS\system32\nvcompiler.dll, 1/4/2017 16:18:20, 40132536 bytes
   Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0013.7653 (English), 1/4/2017 16:02:18, 10453336 bytes
   Driver: C:\WINDOWS\system32\nvcuvid.dll, 7.17.0013.7653 (English), 1/4/2017 16:18:40, 2957240 bytes
   Driver: C:\WINDOWS\system32\nvfatbinaryLoader.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:52, 698728 bytes
   Driver: C:\WINDOWS\system32\nvinfo.pb, 1/4/2017 11:07:48, 42286 bytes
   Driver: C:\WINDOWS\system32\nvmcumd.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:58, 631992 bytes
   Driver: C:\WINDOWS\system32\nvoglv64.dll, 21.21.0013.7653 (English), 1/4/2017 16:21:30, 34719288 bytes
   Driver: C:\WINDOWS\system32\nvopencl.dll, 6.14.0013.7653 (English), 1/4/2017 16:03:12, 10907184 bytes
   Driver: C:\WINDOWS\system32\nvptxJitCompiler.dll, 21.21.0013.7653 (English), 1/4/2017 16:03:20, 11016832 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvd3dum.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:22, 14665544 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvinit.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:52, 160824 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvoglshim32.dll, 21.21.0013.7653 (English), 1/4/2017 16:03:02, 141584 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvumdshim.dll, 21.21.0013.7653 (English), 1/4/2017 16:03:22, 483584 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2um.dll, 21.21.0013.7653 (English), 1/4/2017 16:03:26, 20938544 bytes
   Driver: C:\WINDOWS\SysWow64\NvFBC.dll, 6.14.0013.7653 (English), 1/4/2017 16:19:16, 985136 bytes
   Driver: C:\WINDOWS\SysWow64\NvIFR.dll, 6.14.0013.7653 (English), 1/4/2017 16:20:48, 903096 bytes
   Driver: C:\WINDOWS\SysWow64\NvIFROpenGL.dll, 21.21.0013.7653 (English), 1/4/2017 16:20:56, 397240 bytes
   Driver: C:\WINDOWS\SysWow64\nv-vk32.json, 1/4/2017 11:07:16, 669 bytes
   Driver: C:\WINDOWS\SysWow64\nvDecMFTMjpeg.dll, 21.21.0013.7653 (English), 1/4/2017 16:18:48, 355768 bytes
   Driver: C:\WINDOWS\SysWow64\nvEncMFTH264.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:40, 658400 bytes
   Driver: C:\WINDOWS\SysWow64\nvEncodeAPI.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:48, 338960 bytes
   Driver: C:\WINDOWS\SysWow64\nvapi.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:06, 3513632 bytes
   Driver: C:\WINDOWS\SysWow64\nvcompiler.dll, 1/4/2017 16:18:10, 35231160 bytes
   Driver: C:\WINDOWS\SysWow64\nvcuda.dll, 6.14.0013.7653 (English), 1/4/2017 16:02:14, 8846832 bytes
   Driver: C:\WINDOWS\SysWow64\nvcuvid.dll, 7.17.0013.7653 (English), 1/4/2017 16:18:36, 2594744 bytes
   Driver: C:\WINDOWS\SysWow64\nvfatbinaryLoader.dll, 21.21.0013.7653 (English), 1/4/2017 16:02:50, 586968 bytes
   Driver: C:\WINDOWS\SysWow64\nvoglv32.dll, 21.21.0013.7653 (English), 1/4/2017 16:21:20, 28211768 bytes
   Driver: C:\WINDOWS\SysWow64\nvopencl.dll, 6.14.0013.7653 (English), 1/4/2017 16:03:06, 9247528 bytes
   Driver: C:\WINDOWS\SysWow64\nvptxJitCompiler.dll, 21.21.0013.7653 (English), 1/4/2017 16:03:18, 9000152 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\VulkanRT-Installer.exe, 1.00.0026.0000 (English), 1/4/2017 16:24:24, 682128 bytes
   Driver: C:\WINDOWS\system32\nvdispco6437653.dll, 2.00.0046.0004 (English), 1/4/2017 16:19:02, 1964600 bytes
   Driver: C:\WINDOWS\system32\nvdispgenco6437653.dll, 2.00.0023.0002 (English), 1/4/2017 16:19:08, 1600056 bytes

     Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_5A1A&SUBSYS_5A141002&REV_00\3&267A616A&0&30
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.14393.0594 (English), 12/13/2016 23:18:10, 335712 bytes

     Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_5A19&SUBSYS_5A141002&REV_00\3&267A616A&0&28
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.14393.0594 (English), 12/13/2016 23:18:10, 335712 bytes

     Name: ASMedia USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Device ID: PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&312AFB2E&0&0028
   Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.14393.1358 (English), 6/3/2017 03:50:15, 381792 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1601&SUBSYS_00000000&REV_00\3&267A616A&0&C1
   Driver: n/a

     Name: Standard SATA AHCI Controller
Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_84B71043&REV_01\4&30401175&0&0030
   Driver: C:\WINDOWS\system32\DRIVERS\storahci.sys, 10.00.14393.0953 (English), 3/4/2017 01:08:59, 130912 bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_43991002&REV_00\3&267A616A&0&A5
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 30208 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 455520 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 501088 bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&0&B0
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 30208 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 455520 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 501088 bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&0&98
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 30208 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 455520 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 501088 bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971002&REV_00\3&267A616A&0&90
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 30208 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 455520 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 501088 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&267A616A&0&C4
   Driver: n/a

     Name: AMD SMBus
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851002&REV_42\3&267A616A&0&A0
   Driver: n/a

     Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_5A1B&SUBSYS_5A141002&REV_00\3&267A616A&0&38
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.14393.0594 (English), 12/13/2016 23:18:10, 335712 bytes

     Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&267A616A&0&A4
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.14393.0594 (English), 12/13/2016 23:18:10, 335712 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1602&SUBSYS_00000000&REV_00\3&267A616A&0&C2
   Driver: n/a

     Name: ASMedia USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Device ID: PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&1C9B094&0&0038
   Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.14393.1358 (English), 6/3/2017 03:50:15, 381792 bytes

     Name: AMD SATA Controller
Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_84DD1043&REV_40\3&267A616A&0&88
   Driver: C:\WINDOWS\system32\DRIVERS\amd_sata.sys, 1.02.0001.0331 (English), 4/10/2012 19:40:58, 82560 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\amd_xata.sys, 1.02.0001.0331 (English), 4/10/2012 19:40:58, 42624 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1002&DEV_5A14&SUBSYS_5A141002&REV_02\3&267A616A&0&00
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&267A616A&0&C5
   Driver: n/a

     Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_5A18&SUBSYS_5A141002&REV_00\3&267A616A&0&20
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.14393.0594 (English), 12/13/2016 23:18:10, 335712 bytes

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_43961002&REV_00\3&267A616A&0&B2
   Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 96096 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 455520 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 501088 bytes

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_43961002&REV_00\3&267A616A&0&9A
   Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 96096 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 455520 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 501088 bytes

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_43961002&REV_00\3&267A616A&0&92
   Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 96096 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 455520 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:55, 501088 bytes

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_40\3&267A616A&0&A3
   Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:53, 18784 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1600&SUBSYS_00000000&REV_00\3&267A616A&0&C0
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_85051043&REV_09\4&2799F330&0&0020
   Driver: C:\WINDOWS\system32\DRIVERS\rt640x64.sys, 9.01.0404.2015 (English), 7/16/2016 05:41:53, 589824 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0FBC&SUBSYS_84BB1043&REV_A1\4&14E8F4CB&0&0110
   Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:52, 83456 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:52, 97280 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.14393.0000 (English), 7/16/2016 05:41:52, 366592 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1603&SUBSYS_00000000&REV_00\3&267A616A&0&C3
   Driver: n/a

Spoiler
Diagnostics:

Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: Sims3Launcher.exe

P2: 1.0.0.0

P3: 568d485b

P4: MSHTML.dll

P5: 11.0.14393.1358

P6: 59327e2b

P7: c0000005

P8: 00475151

P9:

P10:




+++ WER1 +++:
Fault bucket 108997540208, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: Sims3Launcher.exe

P2: 1.0.0.0

P3: 568d485b

P4: MSHTML.dll

P5: 11.0.14393.1358

P6: 59327e2b

P7: c0000005

P8: 00475151

P9:

P10:




+++ WER2 +++:
Fault bucket , type 0

Event Name: Crash

Response: Not available

Cab Id: 0



Problem signature:

P1: UE4-SummerCamp

P2: 4.13.1

P3: 59267886

P4: SummerCamp.exe

P5: 4.13.1

P6: 59267886

P7: c0000005

P8: 00000000003DEDC4

P9: !!AssertLog=""

P10: UE4!C:/Program Files (x86)/Steam/steamapps/common/F13Game/SummerCamp/Binaries/Win64/!Game!0




+++ WER3 +++:
Fault bucket , type 0

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: UE4-ShooterGame

P2: 4.5.1.0

P3: 57fbe7ac

P4: ShooterGame.exe

P5: 4.5.1.0

P6: 57fbe7ac

P7: c0000005

P8: 0000000000B30FD5

P9: ! -CULTURE=en!AssertLog=""

P10: UE4!C:/Program Files (x86)/Steam/steamapps/common/ARK/ShooterGame/Binaries/Win64/!Game!0




+++ WER4 +++:
Fault bucket , type 0

Event Name: Crash

Response: Not available

Cab Id: 0



Problem signature:

P1: UE4-SummerCamp

P2: 4.13.1

P3: 59267886

P4: SummerCamp.exe

P5: 4.13.1

P6: 59267886

P7: c0000005

P8: 00000000003DEDC4

P9: !!AssertLog=""

P10: UE4!C:/Program Files (x86)/Steam/steamapps/common/F13Game/SummerCamp/Binaries/Win64/!Game!0




+++ WER5 +++:
Fault bucket , type 0

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: UE4-ShooterGame

P2: 4.5.1.0

P3: 57fbe7ac

P4: ShooterGame.exe

P5: 4.5.1.0

P6: 57fbe7ac

P7: c0000005

P8: 0000000000B30FD5

P9: ! -CULTURE=en!AssertLog=""

P10: UE4!C:/Program Files (x86)/Steam/steamapps/common/ARK/ShooterGame/Binaries/Win64/!Game!0




+++ WER6 +++:
Fault bucket 108997540208, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: Sims3Launcher.exe

P2: 1.0.0.0

P3: 568d485b

P4: mshtml.dll

P5: 11.0.14393.1358

P6: 59327e2b

P7: c0000005

P8: 00475151

P9:

P10:




+++ WER7 +++:
Fault bucket 108997540208, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: Sims3Launcher.exe

P2: 1.0.0.0

P3: 568d485b

P4: mshtml.dll

P5: 11.0.14393.1358

P6: 59327e2b

P7: c0000005

P8: 00475151

P9:

P10:




+++ WER8 +++:
Fault bucket 108997540208, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: Sims3Launcher.exe

P2: 1.0.0.0

P3: 568d485b

P4: mshtml.dll

P5: 11.0.14393.1358

P6: 59327e2b

P7: c0000005

P8: 00475151

P9:

P10:




+++ WER9 +++:
Fault bucket 108997540208, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: Sims3Launcher.exe

P2: 1.0.0.0

P3: 568d485b

P4: mshtml.dll

P5: 11.0.14393.1358

P6: 59327e2b

P7: c0000005

P8: 00475151

P9:

P10:


I'm not even able to fully get to the launching screen.

 

Error message is in the attached picture

 

I'm using Windows Defender as my anti-virus

 

I am using the administrator account

 

I have tried the compatibility mode

 

Message 71 of 93 (1,106 Views)

Re: SIms 3 on Windows 10

@KellyWhovian Your dxdiag is missing the video information which is probably one of the first things to check. Please use the paper clip in the bottom of the reply box to attach an image of your dxdiag would be better. Did the game ever work? The game requires .net framework 3.5 to run. The download version does not work with Win 10. You have to open the control panel - go to programs and features - turn windows features on and off - enable .net framework 3.5.

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 72 of 93 (1,072 Views)

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★★★ Newbie

I can't get my Sims 3 Launcher to work either. I do it over Origin. Tried everthing, CCleaner, compatible mode, errthang - I sat 8 hours yesterday trying to get it to work. I want to reset my computer to factory settings, but I can't cause of a missing CD. My laptop is 6 years old I think. DxDiag is attached.

I just wanted some nostalgia and have some fun. I have major problems with Sims 4 (I can't play big families, it gets too slow to play) so I want to try Sims 3. Mind you, I have had earlier versions of Sims 3 with all the EP and SP, and I have removed those manually aswell - and now I only have the base game installed, still doesn't work.
My computer won't even register the CD, so I have to do it over Origin.

Hope to get some help :/

Message 73 of 93 (1,038 Views)

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★★★ Novice
  • https://pastebin.com/cukm3bc6
  • How far do you get? I had played for quite a long time (From two Sims, I had created a family consistent of 7 members) but when I wanted to change into a costume for the costume party, it just kept crashing at CAS, no matter how many times I tried. (I also get error 12 from time to time but Sims 3 crashing out of nowhere is more annoying.)
  • Are you getting any error messages - if so, please post it I get that "Sims3.exe has stopped working" window popping up everytime it crashes.
  • What anti-virus are you running? ESET NOD32
  • Are you using the administrator account? Yes
  • Have you tried the suggestions above (graphics card drivers, compatibility mode)? Yes, I've tried updating my graphic card's drivers and the compatibility mode, but unfortunately both were futile.

Thank you for your time!

 

 

Message 74 of 93 (869 Views)

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★★★ Novice

  I'm having the same problem here...totally unable to play the sims 3 lately because everytime it crashes.

 

_I've attached DxDiag

_I launch Sims 3, then i enter a household and after 3 sim-minutes it crashes everytime,in every world. i've tried with and without mods and CC but it does the same.

_I get "Sims 3 has stopped working" everytime. it loads a family then crashes.

_Antivirus: Bitdefender

_I've tried the administrator account,compatibility mod and the graphic card's drivers are up to date.

 

Thank you for your help.

 

 

Message 75 of 93 (778 Views)

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★★★ Novice

Installed Sims 3 and every time I try to run the game it asks for .NET Framework 3.5 but i can't install it on Windows 10???

Message 76 of 93 (632 Views)

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★★★ Novice
I don't know if i'm in the right section or not. But i have tried about everything that you offered. And my sims 3 is still not working on my windows 10 laptop.
Message 77 of 93 (456 Views)

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

[ Edited ]
★★★★ Novice

Try this,

 

1. Put your Windows 10 DVD in or mount the ISO file.

   Or simply download necessary files from the link below. (69MB)

    https://drive.google.com/open?id=1pkn9WfWYRjDXefIw8v2TaYYeRumlUhoZ

1.1  Now extract the zip file you downloaded. 

    (Using the DVD or ISO file is recommended.)

 

2. Open CMD with administrator permissions.

 Untitled.jpg

3. Enter the following command line in CMD. (Just copy and paste :P)

 

    Dism.exe /online /enable-feature /featurename:NetFX3 /All /Source:E:\sources\sxs /LimitAccess

 

Untitled2.jpg

    (Change the drive letter after "Source:" to your DVD/ISO drive letter or give the location for the 'sxs' folder if you downloaded the files from the above link.)

E.g:

If your DVD or mounted drive is G:,

Change  Dism.exe /online /enable-feature /featurename:NetFX3 /All /Source:E:\sources\sxs /LimitAccess

TO     Dism.exe /online /enable-feature /featurename:NetFX3 /All /Source:G:\sources\sxs /LimitAccess

 

 -OR-

 

If you extracted zip file to "C:\DotNet3.5", location to the "sxs" folder will be "C:\DotNet3.5\sxs" :,

Change  Dism.exe /online /enable-feature /featurename:NetFX3 /All /Source:E:\sources\sxs /LimitAccess 

TO     Dism.exe /online /enable-feature /featurename:NetFX3 /All /Source:C:\DotNet3.5\sxs /LimitAccess

 

4. Now press Enter.

 Untitled3.jpg

5. Restart after the installation finished.

 

Launch Sims 3 from Sims3.exe instead of Launcher. It acts wired on Windows 10.

 

Hope this helped. 😃

(Sorry for my bad English)

 

Edit: Also make sure you have Windows 10 Aniversary Update or later. They have got lots of bugs and compatibility fixes.

Message 78 of 93 (443 Views)

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★★★ Newbie

I can't open either the launcher or the game, but I'm not getting any error messages.

I use Avast! Antivirus.

I'm running the administrator account and everything is up to date.

Note: I've been using the game perfectly fine with this same setup until about three weeks ago.

Message 79 of 93 (334 Views)

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★★★ Newbie
hi i also have a problem with windows 10.. i installed sims 3 and work perfectly i tried to install sims3 seasons and to lanch but it said"This app can't run on this PC"guys help me im scared.. i don't have a money for new laptop
Message 80 of 93 (315 Views)
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