Re: [READ FIRST - POST HERE] Windows 10 Help Thread

by wildrideuk
Reply

Original Post

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

[ Edited ]
★ Novice

I've just reinstalled Sims 3 on my brand new PC (which I apparently made the mistake of buying windows 10 for) and have encountered a serious issue when trying to run Sims 3. I load up the game, bypassing the normal launcher and in admin mode, and the starting videos run fine but when I gets to the scrolling text loading screen all I see is the progress bar on a black screen while the scrolling text overlaps itself leaving a purple-ish line. I have an AMD Radeon R9 390 8gb graphics card, the drivers are updated, and I've gone into the control center and added all the TS3W.exe files to the application list. I also tried the "add new graphics card to the list" fix and nothing seems to help. When I let the game load certain panels in the options and select screens are missing, just blank. If I leave the game running longer than a couple minutes it crashes.

 

Here's the DxDiag I ran to switch out the graphics cards in the add it fix:

 

Spoiler
------------------
System Information
------------------
      Time of this report: 9/6/2015, 15:13:10
             Machine name: DESKTOP-VOE0NQF
         Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150819-1946)
                 Language: English (Regional Setting: English)
      System Manufacturer: Gigabyte Technology Co., Ltd.
             System Model: Z97X-UD5H
                     BIOS: BIOS Date: 06/17/14 17:52:04 Ver: 04.06.05
                Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
                   Memory: 8192MB RAM
      Available OS Memory: 8068MB RAM
                Page File: 3060MB used, 6927MB available
              Windows Dir: C:\Windows
          DirectX Version: 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.10240.16384 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
      Display Tab 2: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon (TM) R9 390 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x67B1)
           DAC type: Internal DAC(400MHz)
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_1002&DEV_67B1&SUBSYS_20151462&REV_80
     Display Memory: 12205 MB
   Dedicated Memory: 8171 MB
      Shared Memory: 4034 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: ASUS VS228
         Monitor Id: ACI22FD
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1404 (English)
     Driver Version: 15.201.1151.0
        DDI Version: 12
     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 2.0
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
     Power P-states: Not Supported
  Driver Attributes: Final Retail
   Driver Date/Size: 8/21/2015 21:42:06, 1458144 bytes
        WHQL Logo'd: No
    WHQL Date Stamp: None
  Device Identifier: {D7B71EE2-24F1-11CF-AE72-1F003EC2C535}
          Vendor ID: 0x1002
          Device ID: 0x67B1
          SubSys ID: 0x20151462
        Revision ID: 0x0080
 Driver Strong Name: oem23.inf:cb0ae4141cbddf1d:ati2mtag_Hawaii:15.201.1151.0Tongue outci\ven_1002&dev_67b1&rev_80
     Rank Of Driver: 00D12000
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {A491560E-FFE4-4202-9B1D-2DCD004EB9E3}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: AMD Radeon (TM) R9 390 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x67B1)
           DAC type: Internal DAC(400MHz)
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_1002&DEV_67B1&SUBSYS_20151462&REV_80
     Display Memory: 12205 MB
   Dedicated Memory: 8171 MB
      Shared Memory: 4034 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: ASUS VS228
         Monitor Id: ACI22FD
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1404 (English)
     Driver Version: 15.201.1151.0
        DDI Version: 12
     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 2.0
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
     Power P-states: Not Supported
  Driver Attributes: Final Retail
   Driver Date/Size: 8/21/2015 21:42:06, 1458144 bytes
        WHQL Logo'd: No
    WHQL Date Stamp: None
  Device Identifier: {D7B71EE2-24F1-11CF-AE72-1F003EC2C535}
          Vendor ID: 0x1002
          Device ID: 0x67B1
          SubSys ID: 0x20151462
        Revision ID: 0x0080
 Driver Strong Name: oem23.inf:cb0ae4141cbddf1d:ati2mtag_Hawaii:15.201.1151.0Tongue outci\ven_1002&dev_67b1&rev_80
     Rank Of Driver: 00D12000
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {A491560E-FFE4-4202-9B1D-2DCD004EB9E3}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

--------------
System Devices
--------------
     Name: AMD Radeon (TM) R9 390 Series
Device ID: PCI\VEN_1002&DEV_67B1&SUBSYS_20151462&REV_80\4&1286464&0&0008
   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1500 (English), 8/21/2015 21:36:54, 21640192 bytes
   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 8/21/2015 20:45:52, 43520 bytes
   Driver: C:\Windows\system32\DRIVERS\amdacpksd.sys, 2.15.0030.0019 (English), 8/21/2015 21:39:16, 297672 bytes
   Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.1128 (English), 8/21/2015 21:41:22, 8779336 bytes
   Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0513 (English), 8/21/2015 21:41:26, 8895768 bytes
   Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0025 (English), 8/21/2015 20:48:36, 190976 bytes
   Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 8/21/2015 21:42:20, 78432 bytes
   Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 8/21/2015 21:42:28, 78432 bytes
   Driver: C:\Windows\system32\atiadlxx.dll, 7.15.0020.1301 (English), 8/21/2015 20:45:16, 1247744 bytes
   Driver: C:\Windows\system32\atiumd6a.cap, 8/21/2015 20:55:32, 3437632 bytes
   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 8/21/2015 20:48:58, 29696 bytes
   Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 8/21/2015 20:53:24, 367104 bytes
   Driver: C:\Windows\system32\ativvsva.dat, 9/6/2015 03:57:27, 157144 bytes
   Driver: C:\Windows\system32\ativvsvl.dat, 9/6/2015 03:57:27, 204952 bytes
   Driver: C:\Windows\system32\ativvaxy_cik.dat, 9/6/2015 03:57:27, 234420 bytes
   Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 9/6/2015 03:57:27, 232752 bytes
   Driver: C:\Windows\system32\ativce02.dat, 7/24/2015 16:44:04, 100816 bytes
   Driver: C:\Windows\system32\amdmmcl6.dll, 1.06.0000.0000 (English), 8/21/2015 20:57:28, 50688 bytes
   Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1199 (English), 8/21/2015 20:48:50, 246784 bytes
   Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1199 (English), 8/21/2015 20:48:58, 674816 bytes
   Driver: C:\Windows\system32\atidemgy.dll, 4.05.5711.37472 (English), 8/21/2015 20:49:06, 442368 bytes
   Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.13399 (English), 8/21/2015 20:57:14, 30767616 bytes
   Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1848 (English), 8/21/2015 20:53:22, 62464 bytes
   Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1848 (English), 8/21/2015 20:53:20, 55808 bytes
   Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1848 (English), 8/21/2015 20:53:14, 15716864 bytes
   Driver: C:\Windows\system32\atiapfxx.blb, 8/21/2015 20:53:32, 662392 bytes
   Driver: C:\Windows\system32\amdhdl64.dll, 8/21/2015 20:57:58, 134656 bytes
   Driver: C:\Windows\system32\hsa-thunk64.dll, 8/21/2015 20:42:40, 102912 bytes
   Driver: C:\Windows\system32\amdmantle64.dll, 9.01.0010.0083 (English), 8/21/2015 21:05:02, 6677504 bytes
   Driver: C:\Windows\system32\mantle64.dll, 9.01.0010.0083 (English), 8/21/2015 21:05:12, 127488 bytes
   Driver: C:\Windows\system32\mantleaxl64.dll, 9.01.0010.0083 (English), 8/21/2015 20:56:36, 94720 bytes
   Driver: C:\Windows\system32\ativce03.dat, 7/30/2015 17:00:06, 177344 bytes
   Driver: C:\Windows\system32\ativvaxy_vi.dat, 9/6/2015 03:57:27, 322868 bytes
   Driver: C:\Windows\system32\ativvaxy_vi_nd.dat, 9/6/2015 03:57:27, 321200 bytes
   Driver: C:\Windows\system32\ativvaxy_cz_nd.dat, 9/6/2015 03:57:27, 255808 bytes
   Driver: C:\Windows\system32\amde31a.dat, 7/30/2015 16:58:02, 175648 bytes
   Driver: C:\Windows\system32\detoured.dll, 2.01.0000.0207 (English), 9/3/2014 07:55:30, 4096 bytes
   Driver: C:\Windows\system32\amdgfxinfo64.dll, 8/21/2015 20:49:00, 204800 bytes
   Driver: C:\Windows\system32\atieah64.exe, 8/21/2015 20:49:02, 160256 bytes
   Driver: C:\Windows\system32\ativvaxy_FJ.dat, 9/6/2015 03:57:27, 250884 bytes
   Driver: C:\Windows\system32\ativvaxy_FJ_nd.dat, 9/6/2015 03:57:27, 249088 bytes
   Driver: C:\Windows\system32\amdocl12cl64.dll, 0.08.0000.0000 (English), 8/21/2015 21:29:08, 27535872 bytes
   Driver: C:\Windows\system32\amdicdxx.dat, 7/23/2015 06:52:30, 833800 bytes
   Driver: C:\Windows\system32\atiicdxx.dat, 9/6/2015 03:57:26, 737410 bytes
   Driver: C:\Windows\system32\amdlvr64.dll, 1.00.0003.0008 (English), 8/21/2015 21:05:36, 622592 bytes
   Driver: C:\Windows\system32\amdmiracast.dll, 8/21/2015 21:42:36, 458472 bytes
   Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0625 (English), 8/21/2015 21:41:56, 11974448 bytes
   Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.1128 (English), 8/21/2015 21:41:34, 7408936 bytes
   Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0513 (English), 8/21/2015 21:41:42, 7931152 bytes
   Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 8/21/2015 21:42:18, 71704 bytes
   Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 8/21/2015 21:42:26, 71704 bytes
   Driver: C:\Windows\SysWOW64\atiadlxy.dll, 7.15.0020.1301 (English), 8/21/2015 20:45:12, 926720 bytes
   Driver: C:\Windows\SysWOW64\atiadlxx.dll, 7.15.0020.1301 (English), 8/21/2015 20:45:12, 926720 bytes
   Driver: C:\Windows\SysWOW64\atiumdva.cap, 8/21/2015 20:50:44, 3471376 bytes
   Driver: C:\Windows\SysWOW64\ativvsva.dat, 9/6/2015 03:57:27, 157144 bytes
   Driver: C:\Windows\SysWOW64\ativvsvl.dat, 9/6/2015 03:57:27, 204952 bytes
   Driver: C:\Windows\SysWOW64\amdmmcl.dll, 1.06.0000.0000 (English), 8/21/2015 20:57:26, 39424 bytes
   Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.13399 (English), 8/21/2015 20:51:26, 25311744 bytes
   Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0625 (English), 8/21/2015 21:41:52, 10113728 bytes
   Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 8/21/2015 20:53:22, 52224 bytes
   Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 8/21/2015 20:53:18, 49152 bytes
   Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 8/21/2015 20:52:22, 14302208 bytes
   Driver: C:\Windows\SysWOW64\atiapfxx.blb, 8/21/2015 20:53:32, 662392 bytes
   Driver: C:\Windows\SysWOW64\amdhdl32.dll, 8/21/2015 20:57:56, 123392 bytes
   Driver: C:\Windows\SysWOW64\hsa-thunk.dll, 8/21/2015 20:42:38, 102400 bytes
   Driver: C:\Windows\SysWOW64\amdmantle32.dll, 9.01.0010.0083 (English), 8/21/2015 21:00:22, 5207552 bytes
   Driver: C:\Windows\SysWOW64\mantle32.dll, 9.01.0010.0083 (English), 8/21/2015 21:05:08, 113664 bytes
   Driver: C:\Windows\SysWOW64\mantleaxl32.dll, 9.01.0010.0083 (English), 8/21/2015 20:56:32, 88064 bytes
   Driver: C:\Windows\SysWOW64\detoured.dll, 2.01.0000.0207 (English), 9/3/2014 07:55:30, 4096 bytes
   Driver: C:\Windows\SysWOW64\amdgfxinfo32.dll, 8/21/2015 20:49:00, 189952 bytes
   Driver: C:\Windows\SysWOW64\atieah32.exe, 8/21/2015 20:49:02, 143872 bytes
   Driver: C:\Windows\SysWOW64\amdocl12cl.dll, 0.08.0000.0000 (English), 8/21/2015 21:29:00, 22318592 bytes
   Driver: C:\Windows\SysWOW64\amdlvr32.dll, 1.00.0003.0008 (English), 8/21/2015 21:05:24, 515584 bytes
   Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 4/10/2013 10:34:24, 51200 bytes
   Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 4/10/2013 10:34:24, 332800 bytes
   Driver: C:\Windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 8/21/2015 20:46:52, 89088 bytes
   Driver: C:\Windows\system32\amdhcp64.dll, 1.00.0000.0001 (English), 8/21/2015 21:42:32, 141792 bytes
   Driver: C:\Windows\system32\kapp_ci.sbin, 7/24/2015 17:43:02, 47664 bytes
   Driver: C:\Windows\system32\kapp_si.sbin, 7/24/2015 17:43:02, 43536 bytes
   Driver: C:\Windows\system32\samu_krnl_ci.sbin, 9/6/2015 03:57:28, 140240 bytes
   Driver: C:\Windows\system32\samu_krnl_isv_ci.sbin, 9/6/2015 03:57:28, 138832 bytes
   Driver: C:\Windows\system32\amdave64.dll, 8.04.0006.0000 (English), 8/21/2015 21:42:40, 107784 bytes
   Driver: C:\Windows\SysWOW64\amdave32.dll, 8.04.0006.0000 (English), 8/21/2015 21:42:38, 100568 bytes
   Driver: C:\Windows\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 8/21/2015 20:46:48, 80896 bytes
   Driver: C:\Windows\SysWOW64\amdhcp32.dll, 1.00.0000.0001 (English), 8/21/2015 21:42:32, 128384 bytes
   Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6463 (English), 8/21/2015 20:45:00, 665600 bytes
   Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6463 (English), 8/21/2015 21:42:10, 120144 bytes
   Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6463 (English), 8/21/2015 21:42:16, 152056 bytes
   Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6463 (English), 8/21/2015 20:45:06, 156672 bytes
   Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6463 (English), 8/21/2015 20:45:08, 69632 bytes
   Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1404 (English), 8/21/2015 21:42:06, 1458144 bytes
   Driver: C:\Windows\system32\amdxc64.dll, 8.18.0010.0044 (English), 8/21/2015 20:54:26, 9264640 bytes
   Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1404 (English), 8/21/2015 21:42:02, 1204192 bytes
   Driver: C:\Windows\SysWOW64\amdxc32.dll, 8.18.0010.0044 (English), 8/21/2015 20:55:50, 7607296 bytes
   Driver: C:\Windows\system32\OpenCL.dll, 2.00.0004.0000 (English), 8/21/2015 21:30:40, 65024 bytes
   Driver: C:\Windows\system32\amdocl64.dll, 10.00.1800.0011 (English), 8/21/2015 21:32:54, 47785472 bytes
   Driver: C:\Windows\system32\amdocl_as64.exe, 8/21/2015 21:32:54, 1187342 bytes
   Driver: C:\Windows\system32\amdocl_ld64.exe, 8/21/2015 21:32:54, 1061902 bytes
   Driver: C:\Windows\system32\clinfo.exe, 8/21/2015 21:32:58, 235008 bytes
   Driver: C:\Windows\SysWOW64\OpenCL.dll, 2.00.0004.0000 (English), 8/21/2015 21:30:38, 59392 bytes
   Driver: C:\Windows\SysWOW64\amdocl.dll, 10.00.1800.0011 (English), 8/21/2015 21:31:42, 39712768 bytes
   Driver: C:\Windows\SysWOW64\amdocl_as32.exe, 8/21/2015 21:32:54, 995342 bytes
   Driver: C:\Windows\SysWOW64\amdocl_ld32.exe, 8/21/2015 21:32:54, 798734 bytes
   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.stz, 8.14.0001.6028 (English), 6/3/2015 21:07:46, 73976 bytes
   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.itz, 9/6/2015 03:57:25, 1988 bytes
   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ctz, 9/6/2015 03:57:25, 9805 bytes
   Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6463 (English), 8/21/2015 20:45:08, 75264 bytes
   Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6463 (English), 8/21/2015 21:42:10, 102616 bytes
   Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6463 (English), 8/21/2015 21:42:14, 133016 bytes
   Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6463 (English), 8/21/2015 20:45:04, 141824 bytes
   Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6463 (English), 8/21/2015 20:45:08, 69632 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 15.201.1151.0000 (English), 8/21/2015 21:42:42, 914816 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 15.201.1151.0000 (English), 8/21/2015 21:42:44, 1097632 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 8/21/2015 20:54:26, 208896 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 1.00.0000.0001 (English), 8/21/2015 20:54:30, 246272 bytes
   Driver: C:\Windows\system32\coinst_15.20.dll, 1.00.0005.0009 (English), 8/21/2015 20:41:16, 865792 bytes

     Name: Intel(R) HD Graphics 4600
Device ID: PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06\3&11583659&0&10
   Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 6389688 bytes
   Driver: C:\Windows\system32\igd10iumd64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 13727296 bytes
   Driver: C:\Windows\system32\igd10idpp64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 284280 bytes
   Driver: C:\Windows\system32\igd11dxva64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 30404056 bytes
   Driver: C:\Windows\system32\igd12umd64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 5121136 bytes
   Driver: C:\Windows\system32\igdumdim64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 36681912 bytes
   Driver: C:\Windows\system32\igdail64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 172032 bytes
   Driver: C:\Windows\system32\igfxcmrt64.dll, 5.00.0000.1084 (English), 9/6/2015 03:58:53, 163776 bytes
   Driver: C:\Windows\system32\igfx11cmrt64.dll, 5.00.0000.1084 (English), 9/6/2015 03:58:53, 162752 bytes
   Driver: C:\Windows\system32\igfxcmjit64.dll, 5.00.0000.1084 (English), 9/6/2015 03:58:53, 1565696 bytes
   Driver: C:\Windows\system32\igdde64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 200856 bytes
   Driver: C:\Windows\system32\IntelCpHDCPSvc.exe, 9/6/2015 03:58:54, 589712 bytes
   Driver: C:\Windows\system32\igdusc64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 6305696 bytes
   Driver: C:\Windows\system32\igc64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 12880160 bytes
   Driver: C:\Windows\system32\igdmd64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 1858632 bytes
   Driver: C:\Windows\SysWow64\igd10iumd32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 11276968 bytes
   Driver: C:\Windows\SysWow64\igd10idpp32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 269360 bytes
   Driver: C:\Windows\SysWow64\igd11dxva32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 29613040 bytes
   Driver: C:\Windows\SysWow64\igd12umd32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 5092320 bytes
   Driver: C:\Windows\SysWow64\igdumdim32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 35768808 bytes
   Driver: C:\Windows\SysWow64\igdail32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 153600 bytes
   Driver: C:\Windows\SysWow64\igdde32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 160680 bytes
   Driver: C:\Windows\SysWow64\igfxcmrt32.dll, 5.00.0000.1084 (English), 9/6/2015 03:58:53, 141080 bytes
   Driver: C:\Windows\SysWow64\igfx11cmrt32.dll, 5.00.0000.1084 (English), 9/6/2015 03:58:53, 140056 bytes
   Driver: C:\Windows\SysWow64\igfxcmjit32.dll, 5.00.0000.1084 (English), 9/6/2015 03:58:53, 1156608 bytes
   Driver: C:\Windows\SysWow64\igdusc32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 4841488 bytes
   Driver: C:\Windows\SysWow64\igc32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 10528136 bytes
   Driver: C:\Windows\SysWow64\igdmd32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 1456408 bytes
   Driver: C:\Windows\SysWow64\iglhcp32.dll, 3.00.0001.0026 (English), 9/6/2015 03:58:54, 184352 bytes
   Driver: C:\Windows\SysWow64\iglhsip32.dll, 9.00.0030.9000 (English), 9/6/2015 03:58:54, 1765408 bytes
   Driver: C:\Windows\SysWow64\IntelCpHeciSvc.exe, 9.00.0031.9000 (English), 9/6/2015 03:58:54, 283024 bytes
   Driver: C:\Windows\system32\iglhxs64.vp, 9/6/2015 03:58:54, 4682 bytes
   Driver: C:\Windows\system32\iglhxo64.vp, 9/6/2015 03:58:54, 44025 bytes
   Driver: C:\Windows\system32\iglhxc64.vp, 9/6/2015 03:58:54, 43494 bytes
   Driver: C:\Windows\system32\iglhxg64.vp, 9/6/2015 03:58:54, 43256 bytes
   Driver: C:\Windows\system32\iglhxo64_dev.vp, 9/6/2015 03:58:54, 42079 bytes
   Driver: C:\Windows\system32\iglhxc64_dev.vp, 9/6/2015 03:58:54, 43816 bytes
   Driver: C:\Windows\system32\iglhxg64_dev.vp, 9/6/2015 03:58:54, 43298 bytes
   Driver: C:\Windows\system32\iglhxa64.vp, 9/6/2015 03:58:54, 1125 bytes
   Driver: C:\Windows\system32\iglhxa64.cpa, 9/6/2015 03:58:54, 2813952 bytes
   Driver: C:\Windows\system32\iglhcp64.dll, 3.00.0001.0026 (English), 9/6/2015 03:58:54, 220432 bytes
   Driver: C:\Windows\system32\iglhsip64.dll, 9.00.0030.9000 (English), 9/6/2015 03:58:54, 1767992 bytes
   Driver: C:\Windows\system32\cp_resources.bin, 9/6/2015 03:58:51, 511260 bytes
   Driver: C:\Windows\system32\difx64.exe, 1.04.0003.0000 (English), 9/6/2015 03:58:51, 157072 bytes
   Driver: C:\Windows\system32\igfxDH.dll, 6.15.0010.4256 (English), 9/6/2015 03:58:53, 723456 bytes
   Driver: C:\Windows\system32\igfxDHLib.dll, 1.00.0000.0000 (Invariant Language), 9/6/2015 03:58:53, 64512 bytes
   Driver: C:\Windows\system32\igfxDHLibv2_0.dll, 1.00.0000.0000 (Invariant Language), 9/6/2015 03:58:53, 73728 bytes
   Driver: C:\Windows\system32\igfxDI.dll, 6.15.0010.4256 (English), 9/6/2015 03:58:53, 353280 bytes
   Driver: C:\Windows\system32\igfxDILib.dll, 1.00.0000.0000 (Invariant Language), 9/6/2015 03:58:53, 11776 bytes
   Driver: C:\Windows\system32\igfxDILibv2_0.dll, 1.00.0000.0000 (Invariant Language), 9/6/2015 03:58:53, 11264 bytes
   Driver: C:\Windows\system32\igfxLHM.dll, 6.15.0010.4256 (English), 9/6/2015 03:58:54, 2028032 bytes
   Driver: C:\Windows\system32\igfxLHMLib.dll, 1.00.0000.0000 (Invariant Language), 9/6/2015 03:58:54, 5120 bytes
   Driver: C:\Windows\system32\igfxLHMLibv2_0.dll, 1.00.0000.0000 (Invariant Language), 9/6/2015 03:58:54, 5120 bytes
   Driver: C:\Windows\system32\igfxSDK.exe, 9/6/2015 03:58:54, 1008016 bytes
   Driver: C:\Windows\system32\igfxSDKLib.dll, 1.00.0000.0000 (Invariant Language), 9/6/2015 03:58:54, 82944 bytes
   Driver: C:\Windows\system32\igfxSDKLibv2_0.dll, 1.00.0000.0000 (Invariant Language), 9/6/2015 03:58:54, 90112 bytes
   Driver: C:\Windows\system32\igfxEM.exe, 6.15.0010.4256 (English), 9/6/2015 03:58:53, 328080 bytes
   Driver: C:\Windows\system32\igfxEMLib.dll, 1.00.0000.0000 (Invariant Language), 9/6/2015 03:58:53, 10240 bytes
   Driver: C:\Windows\system32\igfxEMLibv2_0.dll, 1.00.0000.0000 (Invariant Language), 9/6/2015 03:58:53, 10240 bytes
   Driver: C:\Windows\system32\GfxUIEx.exe, 6.15.0010.4256 (English), 9/6/2015 03:58:51, 448912 bytes
   Driver: C:\Windows\system32\Gfxv4_0.exe, 8.15.0010.4256 (English), 9/6/2015 03:58:51, 927120 bytes
   Driver: C:\Windows\system32\Gfxv4_0.exe.config, 9/6/2015 03:58:51, 935 bytes
   Driver: C:\Windows\system32\Gfxv2_0.exe, 8.15.0010.4256 (English), 9/6/2015 03:58:51, 923536 bytes
   Driver: C:\Windows\system32\Gfxv2_0.exe.config, 9/6/2015 03:58:51, 895 bytes
   Driver: C:\Windows\system32\GfxResources.dll, 8.15.0010.4256 (English), 9/6/2015 03:58:51, 5245440 bytes
   Driver: C:\Windows\system32\MetroIntelGenericUIFramework.dll, 1.00.0000.0000 (English), 9/6/2015 03:58:54, 624128 bytes
   Driver: C:\Windows\system32\igfxCUIServicePS.dll, 9/6/2015 03:58:53, 86016 bytes
   Driver: C:\Windows\system32\igfxCUIService.exe, 6.15.0010.4256 (English), 9/6/2015 03:58:53, 351120 bytes
   Driver: C:\Windows\system32\igfxCPL.cpl, 9/6/2015 03:58:53, 256000 bytes
   Driver: C:\Windows\system32\igfxTray.exe, 9/6/2015 03:58:54, 396688 bytes
   Driver: C:\Windows\system32\igfxDTCM.dll, 6.15.0010.4256 (English), 9/6/2015 03:58:53, 243200 bytes
   Driver: C:\Windows\system32\igfxHK.exe, 6.15.0010.4256 (English), 9/6/2015 03:58:54, 249232 bytes
   Driver: C:\Windows\system32\igfxOSP.dll, 6.15.0010.4256 (English), 9/6/2015 03:58:54, 386048 bytes
   Driver: C:\Windows\system32\DPTopologyApp.exe, 8.15.0010.4256 (English), 9/6/2015 03:58:51, 214416 bytes
   Driver: C:\Windows\system32\DPTopologyApp.exe.config, 9/6/2015 03:58:51, 935 bytes
   Driver: C:\Windows\system32\DPTopologyAppv2_0.exe, 8.15.0010.4256 (English), 9/6/2015 03:58:51, 213904 bytes
   Driver: C:\Windows\system32\DPTopologyAppv2_0.exe.config, 9/6/2015 03:58:51, 895 bytes
   Driver: C:\Windows\system32\igfxext.exe, 6.15.0010.4256 (English), 9/6/2015 03:58:54, 219024 bytes
   Driver: C:\Windows\system32\igfxexps.dll, 6.15.0010.4256 (English), 9/6/2015 03:58:54, 36616 bytes
   Driver: C:\Windows\system32\ColorImageEnhancement.wmv, 9/6/2015 03:58:51, 375173 bytes
   Driver: C:\Windows\system32\ImageStabilization.wmv, 9/6/2015 03:58:54, 403671 bytes
   Driver: C:\Windows\system32\FilmModeDetection.wmv, 9/6/2015 03:58:51, 641530 bytes
   Driver: C:\Windows\SysWow64\igfxexps32.dll, 6.15.0010.4256 (English), 9/6/2015 03:58:54, 35328 bytes
   Driver: C:\Windows\system32\ig75icd64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:51, 11384832 bytes
   Driver: C:\Windows\SysWow64\ig75icd32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:51, 8507392 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\llvm_release_license.txt, 9/6/2015 03:59:00, 1981 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\readme.txt, 9/6/2015 03:59:00, 9788 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\version.ini, 9/6/2015 03:59:00, 34 bytes
   Driver: C:\Windows\SysWow64\Intel_OpenCL_ICD32.dll, 2.00.0002.0000 (English), 9/6/2015 03:58:54, 86528 bytes
   Driver: C:\Windows\SysWow64\IntelOpenCL32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:54, 300032 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\task_executor32.dll, 5.02.0000.10049 (English), 9/6/2015 03:59:00, 355840 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\OclCpuBackend32.dll, 5.02.0000.10049 (English), 9/6/2015 03:59:00, 7107072 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\intelocl32.dll, 5.02.0000.10049 (English), 9/6/2015 03:58:59, 1348608 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\cpu_device32.dll, 5.02.0000.10049 (English), 9/6/2015 03:58:59, 505344 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8.rtl, 9/6/2015 03:58:59, 1223604 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.o, 9/6/2015 03:58:59, 296664 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.rtl, 9/6/2015 03:58:59, 389300 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9.rtl, 9/6/2015 03:58:59, 1157132 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.o, 9/6/2015 03:58:59, 287436 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.rtl, 9/6/2015 03:58:59, 389180 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9.rtl, 9/6/2015 03:58:59, 785172 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.o, 9/6/2015 03:58:59, 249992 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.rtl, 9/6/2015 03:58:59, 350952 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clang_compiler32.dll, 5.02.0000.10049 (English), 9/6/2015 03:58:59, 225280 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_n8.dll, 3.04.0000.0000 (English), 9/6/2015 03:59:00, 5005312 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_g9.dll, 3.04.0000.0000 (English), 9/6/2015 03:59:00, 5342720 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_s9.dll, 3.04.0000.0000 (English), 9/6/2015 03:59:00, 5220864 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbbmalloc.dll, 4.02.2014.0601 (English), 9/6/2015 03:59:00, 191120 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb.dll, 4.02.2014.0601 (English), 9/6/2015 03:59:00, 342672 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb_preview.dll, 4.02.2013.1002 (), 9/6/2015 03:59:00, 338576 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\common\clbltfnshared.rtl, 9/6/2015 03:58:59, 1026520 bytes
   Driver: C:\Windows\system32\Intel_OpenCL_ICD64.dll, 2.00.0002.0000 (English), 9/6/2015 03:58:54, 82432 bytes
   Driver: C:\Windows\system32\IntelOpenCL64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:54, 397824 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\task_executor64.dll, 5.02.0000.10049 (English), 9/6/2015 03:59:00, 411136 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\OclCpuBackend64.dll, 5.02.0000.10049 (English), 9/6/2015 03:59:00, 9608192 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\intelocl64.dll, 5.02.0000.10049 (English), 9/6/2015 03:59:00, 1593344 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\cpu_device64.dll, 5.02.0000.10049 (English), 9/6/2015 03:58:59, 651776 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8.rtl, 9/6/2015 03:58:59, 1226660 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.o, 9/6/2015 03:58:59, 358288 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.rtl, 9/6/2015 03:58:59, 402580 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9.rtl, 9/6/2015 03:58:59, 1159784 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.o, 9/6/2015 03:58:59, 347104 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.rtl, 9/6/2015 03:58:59, 402468 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9.rtl, 9/6/2015 03:58:59, 788292 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.o, 9/6/2015 03:58:59, 294032 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.rtl, 9/6/2015 03:58:59, 364424 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clang_compiler64.dll, 5.02.0000.10049 (English), 9/6/2015 03:58:59, 250368 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_h8.dll, 3.04.0000.0000 (English), 9/6/2015 03:59:00, 5216768 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_e9.dll, 3.04.0000.0000 (English), 9/6/2015 03:59:00, 5727232 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_l9.dll, 3.04.0000.0000 (English), 9/6/2015 03:59:00, 5609984 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbbmalloc.dll, 4.02.2014.0601 (English), 9/6/2015 03:59:00, 231056 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbb.dll, 4.02.2014.0601 (English), 9/6/2015 03:59:00, 421008 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbb_preview.dll, 4.02.2013.1002 (), 9/6/2015 03:59:00, 416400 bytes
   Driver: C:\Windows\SysWow64\IntelOpenCL32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:54, 300032 bytes
   Driver: C:\Windows\SysWow64\igdbcl32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 373248 bytes
   Driver: C:\Windows\SysWow64\igdrcl32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 3873280 bytes
   Driver: C:\Windows\SysWow64\common_clang32.dll, 4.00.0000.0000 (English), 9/6/2015 03:58:51, 19844096 bytes
   Driver: C:\Windows\SysWow64\igdmcl32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 3801600 bytes
   Driver: C:\Windows\SysWow64\igdfcl32.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 970752 bytes
   Driver: C:\Windows\system32\IntelOpenCL64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:54, 397824 bytes
   Driver: C:\Windows\system32\igdbcl64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:52, 425472 bytes
   Driver: C:\Windows\system32\igdrcl64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 4443136 bytes
   Driver: C:\Windows\system32\common_clang64.dll, 4.00.0000.0000 (English), 9/6/2015 03:58:51, 29084160 bytes
   Driver: C:\Windows\system32\igdmcl64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 5467648 bytes
   Driver: C:\Windows\system32\igdfcl64.dll, 10.18.0015.4256 (English), 9/6/2015 03:58:53, 1216000 bytes
   Driver: C:\Windows\system32\igdclbif.bin, 9/6/2015 03:58:52, 6741482 bytes
   Driver: C:\Program Files\Intel\Media SDK\libmfxhw32.dll, 6.15.0006.0025 (English), 9/6/2015 03:58:54, 8729792 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfxplugin32_hw.dll, 1.15.0006.0025 (English), 9/6/2015 03:58:54, 737448 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_h264ve_32.dll, 6.15.0007.0007 (English), 9/6/2015 03:58:55, 1306528 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_32.dll, 6.15.0007.0007 (English), 9/6/2015 03:58:57, 1235608 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_vp8vd_32.dll, 6.15.0007.0007 (English), 9/6/2015 03:58:58, 1242776 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_vp9vd_32.dll, 6.15.0007.0007 (English), 9/6/2015 03:58:59, 1242776 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_h265ve_32.dll, 6.15.0007.0007 (English), 9/6/2015 03:58:56, 1315816 bytes
   Driver: C:\Program Files\Intel\Media SDK\h265e_32.vp, 9/6/2015 03:58:51, 51301 bytes
   Driver: C:\Program Files\Intel\Media SDK\he_32.vp, 9/6/2015 03:58:51, 50525 bytes
   Driver: C:\Program Files\Intel\Media SDK\c_32.cpa, 9/6/2015 03:58:51, 846855 bytes
   Driver: C:\Program Files\Intel\Media SDK\cpa_32.vp, 9/6/2015 03:58:51, 993 bytes
   Driver: C:\Program Files\Intel\Media SDK\dev_32.vp, 9/6/2015 03:58:51, 21523 bytes
   Driver: C:\Program Files\Intel\Media SDK\mj_32.vp, 9/6/2015 03:58:59, 47093 bytes
   Driver: C:\Program Files\Intel\Media SDK\libmfxhw64.dll, 6.15.0006.0025 (English), 9/6/2015 03:58:54, 9615568 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfxplugin64_hw.dll, 1.15.0006.0025 (English), 9/6/2015 03:58:54, 869544 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_h264ve_64.dll, 6.15.0007.0007 (English), 9/6/2015 03:58:55, 1607312 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_64.dll, 6.15.0007.0007 (English), 9/6/2015 03:58:57, 1516696 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_vp8vd_64.dll, 6.15.0007.0007 (English), 9/6/2015 03:58:58, 1525400 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_vp9vd_64.dll, 6.15.0007.0007 (English), 9/6/2015 03:58:59, 1525400 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_h265ve_64.dll, 6.15.0007.0007 (English), 9/6/2015 03:58:56, 1617600 bytes
   Driver: C:\Program Files\Intel\Media SDK\h265e_64.vp, 9/6/2015 03:58:51, 11069 bytes
   Driver: C:\Program Files\Intel\Media SDK\he_64.vp, 9/6/2015 03:58:51, 10681 bytes
   Driver: C:\Program Files\Intel\Media SDK\c_64.cpa, 9/6/2015 03:58:51, 1519616 bytes
   Driver: C:\Program Files\Intel\Media SDK\cpa_64.vp, 9/6/2015 03:58:51, 993 bytes
   Driver: C:\Program Files\Intel\Media SDK\dev_64.vp, 9/6/2015 03:58:51, 21523 bytes
   Driver: C:\Program Files\Intel\Media SDK\mj_64.vp, 9/6/2015 03:58:59, 10357 bytes
   Driver: C:\Windows\system32\IntelWiDiMCComp64.dll, 6.05.0044.0000 (English), 9/6/2015 03:58:54, 331808 bytes
   Driver: C:\Windows\system32\IntelWiDiUtils64.dll, 6.05.0039.0000 (English), 9/6/2015 03:58:54, 313888 bytes
   Driver: C:\Windows\system32\IntelWiDiLogServer64.dll, 6.05.0039.0000 (English), 9/6/2015 03:58:54, 143904 bytes
   Driver: C:\Windows\system32\IntelWiDiUMS64.exe, 6.05.0044.0000 (English), 9/6/2015 03:58:54, 519056 bytes
   Driver: C:\Windows\system32\igfxCoIn_v4256.dll, 1.03.0004.0000 (English), 9/6/2015 03:58:54, 206848 bytes
   Driver: C:\Windows\system32\DisplayAudiox64.cab, 9/6/2015 03:58:51, 803113 bytes

---------------
Diagnostics
---------------
Windows Error Reporting:
+++ WER0 +++:
Fault bucket 73046023930, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: TS3W.exe

P2: 0.2.0.209

P3: 52d872da

P4: TS3W.exe

P5: 0.2.0.209

P6: 52d872da

P7: 80000003

P8: 0018dbf6

P9:

P10:




+++ WER1 +++:
Fault bucket 128874343640, type 5

Event Name: RADAR_PRE_LEAK_WOW64

Response: Not available

Cab Id: 0



Problem signature:

P1: TS3W.exe

P2: 0.2.0.209

P3: 10.0.10240.2.0.0

P4:

P5:

P6:

P7:

P8:

P9:

P10:




+++ WER2 +++:
Fault bucket 128874893172, type 5

Event Name: RADAR_PRE_LEAK_WOW64

Response: Not available

Cab Id: 0



Problem signature:

P1: Sims2EP9.exe

P2: 1.17.0.66

P3: 10.0.10240.2.0.0

P4:

P5:

P6:

P7:

P8:

P9:

P10:




+++ WER3 +++:
Fault bucket 128902153587, type 5

Event Name: RADAR_PRE_LEAK_WOW64

Response: Not available

Cab Id: 0

 

EDIT: I'm trying a full reinstall, will check back with if it works or not.

 

EDIT 2: Was able to reinstall and get it to work.

Message 41 of 95 (2,421 Views)
0

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★ Novice

Thank you for taking the time to reply, unfortunately none of the above solutions fixed my problem...

 

  • Please post a complete dxdiag of your issue. Either upload it to a site like pastebin and then link it here or post in in a spoiler tag (spoiler tag is next to the strikethrough button in the text editor) to keep the thread tidy http://pastebin.com/RaDUf7Nr
    Spoiler

     

     

  • How far do you get? Pressed play on launcher, launcher then disappears and nothing happens
  • Are you getting any error messages - if so, please post it No error message
  • What anti-virus are you running? Norton 360
  • Are you using the administrator account? No
  • Have you tried the suggestions above (graphics card drivers, compatibility mode)? Yes tried all of the above

Thanks again Standard smile

Message 42 of 95 (2,368 Views)
0

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★ Guide

Well nothing there will work (tried in vain) and researching the issues does show exactly why.

Microsoft with windows 10 started blocking the installation of rootkits, this means DRM such as Securom (which is the security package with Sims 3 and many other EA Titles) cannot install.

Essentially game installs, patches up fine, but when you run it you then get an error stating "A required security module cannot be activated. This program cannot be executed (8016)." If you run the launch analysis it says it again then asks to send a log file to securom.

This is on the Origin version version and I would wager the same for Disc.

There is a lot of people saying it works, but the difference is they upgraded to win10 from a prior OS. This would mean that Securom was likely already installed prior to upgrading. I personally took the opportunity to upgrade my hardware all around. Effectively new machine with a clean install of windows 10 (something that the other users blaming "Skylake" for, they are most likely a clean install aswell with windows 10 being the first OS on that motherboard/CPU. Its not the processor its Windows.

For those in this situation there are 4 ways this will get fixed.
1. Microsoft allows rootkits, thus allowing DRM such as Securom to install, but also allow other malicious programs to do the same unchecked. (hope not)
2. EA patch the games to a new DRM that works with a clean win 10 installation, or removes Securom and rely on the user logging in online (or no protection at all).
3. Apparently you can sign for the digital certificates yourself, Im not doing this as I agree with the security MS are attempting to provide here.
4. Not advisable with EA due to the logging into your account to play could result in a ban. But it has worked for other games (Fallout 3 for example which gave the exact same error) which is to use a No-CD patch. This is a use at your own risk suggestion in addition to the potential loss of your EA account, you dont know what else may be with that patch, Ie seen enough infected computers from users who would utilise them.

Personally I hope EA use this as an opportunity to mend some bridges and patch out DRM from the Securom infected titles. Possibly upgrading them to Denuvo, assuming that works with a windows 10 clean install.

Message 43 of 95 (2,252 Views)
0

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

Hero

HI,

 

I'm very confused about this since

 

1. The Microsoft articles state, that only DVD versions are affected by this issue, not the download one

2. The DVD version does not have SecuRom because of the lawsuit

 

So, I really don't see how people can get this message for Sims 3.

 

Can you explain that to me ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 44 of 95 (2,244 Views)

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★ Novice
  • http://pastebin.com/6c9F3d09
  • How far do you get? I have never even gotten to save my character. The game crashes like clockwork about 7 minutes from launch every time.
  • Are you getting any error messages - if so, please post it  It just says there was an issue and SIMS has to close. THen it prompts troubleshooting. It was previously telling me the game was incompatible after running troubleshooting, but since updating my graphics cards it is now unable to give me a reason.
  • What anti-virus are you running? Windows defender
  • Are you using the administrator account? yes
  • Have you tried the suggestions above (graphics card drivers, compatibility mode)? yes. I upgraded to Windows 10 at the beginning of this month, and downloaded SIMS for the first time ever yesterday. After troubleshooting endlessly, it still continues to crash within minutes. I have attempted the game at least 15 times.
Message 45 of 95 (2,199 Views)
0

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

Hero

Hi @theerikaleigh,

 

did you update to Win 10 or reinstall the operating system ? Is this the same computer you played Sims on already and did you ever have issues with it ? Are you continuing with an existing save game or did you start over ? Are you using custom content or mods in your game ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 46 of 95 (2,197 Views)
0

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★ Novice

I updated to Windows 10 from 8.1. I did not play the Sims prior, I just downloaded it for the first time the other day and have yet to even be able to successfully save a character after about 15+ attempts. I do not have any saved games or data for the Sims. I have the 2 expansion packs that came with the game, but have not used them as I have not been able to run the game past creating a sim yet.

Message 47 of 95 (2,189 Views)
0

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

Hero

What do you have your graphics settings on ? Did you try tuning them down ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 48 of 95 (2,178 Views)
0

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★ Guide

What drivers are you using? I know from experience the 355.82 nVidia drivers do exactly what you are describing on multiple games. The 355.90 work better, Im not sure if they are better than the 355.60 ones so try both.

The following doesnt apply to your issue but another in thread:

With the 8016 error I mentioned above I stand corrected, I set up a dual boot to my old Windows 8.1 drive (OEM so thought this wouldnt work but it did) and ran the game, had the same problem. At this point I shift my focus from Win10 to Skylake.

So I went and checked my BIOS version and there was an update, nothing specific to this issue but I figured Id try it.

This did resolve the issue and I have been able to load into Sims3 fully patched (without EP's Ill try them later) where I couldnt before. So where Gigabyte specifically identified their update fixed this issue Asus did not.

For Asus users you need to go to http://support.asus.com/download/options.aspx?SLanguage=en and put the model of motherboard ie Maximus VIII ranger, select the OS and then expand BIOS. Mine for the above mention board were at 0401 an update to 0801 is there, download it and save it to a USB drive. You then reboot, go into BIOS and use the EZ updater to update the BIOS using the file you just downloaded to USB. When it starts WAIT, do not do anything until you boot into Windows, it may look like your PC is done but it switches off and on a few times when its done it booted up to windows for me (had to restart and re-apply certain BIOS settings). 

Gigabyte have a similar update available http://www.gigabyte.com/support-downloads/download-center.aspx and choose your motherboard etc like the above example. I dont know how their BIOS update works but Im sure theres instruction on their site.

Message 49 of 95 (2,171 Views)

Re: [READ FIRST - POST HERE] Windows 10 Help Thread

★★ Novice

Thanks for all the info.I tried EVERYTHING, and definitely tried lowering graphics (had my geeksquad bf look it over). My computer can handle games like WoW but apparently not the Sims. I was afraid I would be denied a refund if I didnt get it fixed in time, so I no longer have the game. I am definitely looking for a game with less work and troubleshooting, so this was not for me.

 

Thanks again for all the assistance.

Message 50 of 95 (2,167 Views)
0