If you are experiencing issues with The Sims 4: being unable to create dogs, black screens, crashes or performance related issues, please, keep in mind the minimum requirements for the game. Unfortunately, if your computer is below minimum requirements, the game might not run as it should or at all, and we won't be able to help as it was not designed to run in your computer:
OS: 64 Bit Required. Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
RAM:At least 4 GB RAM
HARD DRIVE:At least 15 GB of free space with at least 1 GB additional space for custom content and saved games
VIDEO:128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
DIRECTX:DirectX 9.0c compatible
INPUT:Keyboard and Mouse
ONLINE REQUIREMENTS:Internet connection required for product activation.
RECOMMENDED SPECS:
OS:64 Bit Windows 7, 8, 8.1, or 10
PROCESSOR:Intel core i5 or faster, AMD Athlon X4
VIDEO CARD:NVIDIA GTX 650 or better
MEMORY:4 GB RAM
HARD DRIVE:18 GB of Hard Drive space
MAC
MINIMUM SPECS:
OS: Metal required. Mac OS X 10.11 (El Capitan)
Processor: Intel Core 2 Duo 2.4GHz Processor or better
Memory (RAM): At least 4 GB RAM
Hard drive (free space): At least 15 GB of free space with at least 1 GB additional space for custom content and saved games
Graphics card (video): Metal required. NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better
Input: Keyboard and mouse
Internet connection: Internet connection required for product activation
RECOMMENDED SPECS:
OS: Mac OS X 10.11 or later
Processor: Intel Core i5 or better
Memory (RAM): 8 GB
Hard drive (free space): 18 GB
Graphics card (video): NVIDIA GTX 650 or better
How can I tell if my Mac meets those requirements?
UseAbout this Macto check how your Mac matches up with the minimum and recommended requirements.
The Sims 4 packs from Outdoor Retreat to Toddler Stuff (released between January 13, 2015 and August 24, 2017)
OS:Windows XP (SP3), Windows Vista (SP2), Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
RAM:At least 2 GB RAM
HARD DRIVE: At least 15 GB of free space with at least 1 GB additional space for custom content and saved games
VIDEO: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
DIRECTX: DirectX 9.0c compatible
INPUT: Keyboard and Mouse ONLINE REQUIREMENTS: Internet connection required for product activation.
RECOMMENDED SPECS:
OS: 64 Bit Windows 7, 8, 8.1, or 10
PROCESSOR: Intel core i5 or faster, AMD Athlon X4
VIDEO CARD: NVIDIA GTX 650 or better
MEMORY: 4 GB RAM
HARD DRIVE: 18 GB of Hard Drive space
MAC
MINIMUM SPECS:
OS:Mac OS® X 10.7.5 (Lion)
CPU:Intel Core 2 Duo 2.4 GHz Processor or better
RAM:At least 4 GB RAM
HARD DRIVE:At least 3 GB of free space (15 GB if installing with The Sims™ 4) with at least 1 GB additional space for custom content and saved games
VIDEO:NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better.
INPUT:Keyboard and Mouse
ONLINE REQUIREMENTS:Internet connection required for product activation
RECOMMENDED SPECS:
OS:Mac OS® X 10.9 or later
PROCESSOR:Intel Core i5 or better
VIDEO CARD:NVIDIA GTX 650 or better
MEMORY:8 GB RAM
HARD DRIVE:18 GB of Hard Drive space
The Sims 4 packs from Cats & Dogs to Realm of Magic (released between November 9, 2017 and September 10, 2019)
OS:64 Bit Required. Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
RAM:At least 4 GB RAM
HARD DRIVE:At least 3 GB of free space (15 GB if installing with The Sims™ 4) with at least 1 GB additional space for custom content and saved games
VIDEO:128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better.
DIRECTX:DirectX 9.0c compatible
SOUND CARD:DirectX 9.0c Compatible
INPUT:Keyboard and Mouse
ONLINE REQUIREMENTS:Internet connection required for product activation
RECOMMENDED SPECS:
OS:64 Bit Windows 7, 8, 8.1, or 10
PROCESSOR:Intel core i5 or faster, AMD Athlon X4
VIDEO CARD:NVIDIA GTX 650 or better
MEMORY:4 GB RAM
HARD DRIVE:18 GB of Hard Drive space
MAC
MINIMUM SPECS:
OS:Mac OS® X 10.7.5 (Lion)
CPU:Intel Core 2 Duo 2.4 GHz Processor or better
RAM:At least 4 GB RAM
HARD DRIVE:At least 3 GB of free space (15 GB if installing with The Sims™ 4) with at least 1 GB additional space for custom content and saved games
VIDEO:NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better.
INPUT:Keyboard and Mouse
ONLINE REQUIREMENTS:Internet connection required for product activation
RECOMMENDED SPECS:
OS:Mac OS® X 10.9 or later
PROCESSOR:Intel Core i5 or better
VIDEO CARD:NVIDIA GTX 650 or better
MEMORY:8 GB RAM
HARD DRIVE:18 GB of Hard Drive space
How can I tell if my Mac meets those requirements?
UseAbout this Macto check how your Mac matches up with the minimum and recommended requirements.
The Sims 4 Discover University and Subsequent packs (November 15, 2019 - present)
OS:64 Bit Required. Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
RAM:At least 4 GB RAM
HARD DRIVE:At least 3 GB of free space (15 GB if installing with The Sims™ 4) with at least 1 GB additional space for custom content and saved games
VIDEO:128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better.
DIRECTX:DirectX 9.0c compatible
SOUND CARD:DirectX 9.0c Compatible
INPUT:Keyboard and Mouse
ONLINE REQUIREMENTS:Internet connection required for product activation
RECOMMENDED SPECS:
OS:64 Bit Windows 7, 8, 8.1, or 10
PROCESSOR:Intel core i5 or faster, AMD Athlon X4
VIDEO CARD:NVIDIA GTX 650 or better
MEMORY:4 GB RAM
HARD DRIVE:18 GB of Hard Drive space
MAC
MINIMUM SPECS:
OS: Metal required. Mac OS X 10.11 (El Capitan)
Processor: Intel Core 2 Duo 2.4GHz Processor or better
Memory (RAM): At least 4 GB RAM
Hard drive (free space): At least 3 GB of free space (15 GB if installing with The Sims™ 4) with at least 1 GB additional space for custom content and saved games
Graphics card (video): Metal required. NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better
Input: Keyboard and mouse
Internet connection: Internet connection required for product activation
RECOMMENDED SPECS:
OS: Mac OS X 10.11 or later
Processor: Intel Core i5 or better
Memory (RAM): 8 GB
Hard drive (free space): 18 GB
Graphics card (video): NVIDIA GTX 650 or better
How can I tell if my Mac meets those requirements?
UseAbout this Macto check how your Mac matches up with the minimum and recommended requirements.
The Sims 4 Legacy Edition (only required if you don't meet The Sims 4 minimum requirements)
OS:Windows XP (SP3), Windows Vista (SP2), Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
RAM:At least 2 GB RAM
HARD DRIVE: At least 14 GB of free space with at least 1 GB additional space for custom content and saved games
VIDEO: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
DIRECTX: DirectX 9.0c compatible
INPUT: Keyboard and Mouse
ONLINE REQUIREMENTS: Internet connection required for product activation.
MAC
MINIMUM SPECS:
OS: Mac OS® X 10.8 (Mountain Lion)
CPU: Intel Core 2 Duo 2.4 GHz Processor or better
RAM: At least 4 GB RAM
HARD DRIVE: At least 14 GB of free space with at least 1 GB additional space for custom content and saved games
VIDEO:NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better.
INPUT:Keyboard and Mouse
ONLINE REQUIREMENTS:Internet connection required for product activation
Not sure if your computer meets the requirements? Here you can learn how to check!