[READ FIRST] Make sure you meet minimum requirements (PC + Mac) [ Edited ]

[EA_Mai]

Hi everyone,

If you are experiencing issues with The Sims 4: being unable to create dogs, black screens, crashes or performance related issues, please, keep in mind the minimum requirements for the game. Unfortunately, if your computer is below minimum requirements, the game might not run as it should or at all, and we won't be able to help as it was not designed to run in your computer:

The Sims 4 (base game only)

Spoiler

PC

MINIMUM SPECS:

• OS: 64 Bit Required. Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
• CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
• RAM:At least 4 GB RAM
• HARD DRIVE:At least 15 GB of free space with at least 1 GB additional space for custom content and saved games
• VIDEO:128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
• DIRECTX:DirectX 9.0c compatible
• INPUT:Keyboard and Mouse
• ONLINE REQUIREMENTS:Internet connection required for product activation.

RECOMMENDED SPECS:

• OS:64 Bit Windows 7, 8, 8.1, or 10
• PROCESSOR:Intel core i5 or faster, AMD Athlon X4
• VIDEO CARD:NVIDIA GTX 650 or better
• MEMORY:4 GB RAM
• HARD DRIVE:18 GB of Hard Drive space

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MAC

MINIMUM SPECS:

• OS: Metal required. Mac OS X 10.11 (El Capitan)
• Processor: Intel Core 2 Duo 2.4GHz Processor or better
• Memory (RAM): At least 4 GB RAM
• Hard drive (free space): At least 15 GB of free space with at least 1 GB additional space for custom content and saved games
• Graphics card (video): Metal required. NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better
• Input: Keyboard and mouse
• Internet connection: Internet connection required for product activation

RECOMMENDED SPECS:

• OS: Mac OS X 10.11 or later
• Processor: Intel Core i5 or better
• Memory (RAM): 8 GB
• Hard drive (free space): 18 GB
• Graphics card (video): NVIDIA GTX 650 or better

How can I tell if my Mac meets those requirements?

Use About this Mac to check how your Mac matches up with the minimum and recommended requirements. 

The Sims 4 packs from Outdoor Retreat to Toddler Stuff (released between January 13, 2015 and August 24, 2017)

Spoiler

PC

MINIMUM SPECS:

• OS:Windows XP (SP3), Windows Vista (SP2), Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
• CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
• RAM:At least 2 GB RAM
• HARD DRIVE: At least 15 GB of free space with at least 1 GB additional space for custom content and saved games
• VIDEO: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
• DIRECTX: DirectX 9.0c compatible
• INPUT: Keyboard and Mouse
  ONLINE REQUIREMENTS: Internet connection required for product activation.

RECOMMENDED SPECS:

• OS: 64 Bit Windows 7, 8, 8.1, or 10
• PROCESSOR: Intel core i5 or faster, AMD Athlon X4
• VIDEO CARD: NVIDIA GTX 650 or better
• MEMORY: 4 GB RAM
• HARD DRIVE: 18 GB of Hard Drive space

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MAC

MINIMUM SPECS:

• OS:Mac OS® X 10.7.5 (Lion)
• CPU:Intel Core 2 Duo 2.4 GHz Processor or better
• RAM:At least 4 GB RAM
• HARD DRIVE:At least 3 GB of free space (15 GB if installing with The Sims™ 4) with at least 1 GB additional space for custom content and saved games
• VIDEO:NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better.
• INPUT:Keyboard and Mouse
• ONLINE REQUIREMENTS:Internet connection required for product activation

RECOMMENDED SPECS:

• OS:Mac OS® X 10.9 or later
• PROCESSOR:Intel Core i5 or better
• VIDEO CARD:NVIDIA GTX 650 or better
• MEMORY:8 GB RAM
• HARD DRIVE:18 GB of Hard Drive space

The Sims 4 packs from Cats & Dogs to Realm of Magic (released between November 9, 2017 and September 10, 2019)

Spoiler

PC

MINIMUM SPECS:

• OS:64 Bit Required. Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
• CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
• RAM:At least 4 GB RAM
• HARD DRIVE:At least 3 GB of free space (15 GB if installing with The Sims™ 4) with at least 1 GB additional space for custom content and saved games
• VIDEO:128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better.
• DIRECTX:DirectX 9.0c compatible
• SOUND CARD:DirectX 9.0c Compatible
• INPUT:Keyboard and Mouse
• ONLINE REQUIREMENTS:Internet connection required for product activation

RECOMMENDED SPECS:

• OS:64 Bit Windows 7, 8, 8.1, or 10
• PROCESSOR:Intel core i5 or faster, AMD Athlon X4
• VIDEO CARD:NVIDIA GTX 650 or better
• MEMORY:4 GB RAM
• HARD DRIVE:18 GB of Hard Drive space

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MAC

MINIMUM SPECS:

• OS:Mac OS® X 10.7.5 (Lion)
• CPU:Intel Core 2 Duo 2.4 GHz Processor or better
• RAM:At least 4 GB RAM
• HARD DRIVE:At least 3 GB of free space (15 GB if installing with The Sims™ 4) with at least 1 GB additional space for custom content and saved games
• VIDEO:NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better.
• INPUT:Keyboard and Mouse
• ONLINE REQUIREMENTS:Internet connection required for product activation

RECOMMENDED SPECS:

• OS:Mac OS® X 10.9 or later
• PROCESSOR:Intel Core i5 or better
• VIDEO CARD:NVIDIA GTX 650 or better
• MEMORY:8 GB RAM
• HARD DRIVE:18 GB of Hard Drive space

How can I tell if my Mac meets those requirements?

Use About this Mac to check how your Mac matches up with the minimum and recommended requirements. 

The Sims 4 Discover University and Subsequent packs (November 15, 2019 - present)

Spoiler

PC

MINIMUM SPECS:

• OS:64 Bit Required. Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
• CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
• RAM:At least 4 GB RAM
• HARD DRIVE:At least 3 GB of free space (15 GB if installing with The Sims™ 4) with at least 1 GB additional space for custom content and saved games
• VIDEO:128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better.
• DIRECTX:DirectX 9.0c compatible
• SOUND CARD:DirectX 9.0c Compatible
• INPUT:Keyboard and Mouse
• ONLINE REQUIREMENTS:Internet connection required for product activation

RECOMMENDED SPECS:

• OS:64 Bit Windows 7, 8, 8.1, or 10
• PROCESSOR:Intel core i5 or faster, AMD Athlon X4
• VIDEO CARD:NVIDIA GTX 650 or better
• MEMORY:4 GB RAM
• HARD DRIVE:18 GB of Hard Drive space

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MAC

MINIMUM SPECS:

• OS: Metal required. Mac OS X 10.11 (El Capitan)
• Processor: Intel Core 2 Duo 2.4GHz Processor or better
• Memory (RAM): At least 4 GB RAM
• Hard drive (free space): At least 3 GB of free space (15 GB if installing with The Sims™ 4) with at least 1 GB additional space for custom content and saved games
• Graphics card (video): Metal required. NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better
• Input: Keyboard and mouse
• Internet connection: Internet connection required for product activation

RECOMMENDED SPECS:

• OS: Mac OS X 10.11 or later
• Processor: Intel Core i5 or better
• Memory (RAM): 8 GB
• Hard drive (free space): 18 GB
• Graphics card (video): NVIDIA GTX 650 or better

How can I tell if my Mac meets those requirements?

Use About this Mac to check how your Mac matches up with the minimum and recommended requirements. 

The Sims 4 Legacy Edition (only required if you don't meet The Sims 4 minimum requirements)

Spoiler

PC

MINIMUM SPECS:

• OS:Windows XP (SP3), Windows Vista (SP2), Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
• CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
• RAM:At least 2 GB RAM
• HARD DRIVE: At least 14 GB of free space with at least 1 GB additional space for custom content and saved games
• VIDEO: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
• DIRECTX: DirectX 9.0c compatible
• INPUT: Keyboard and Mouse
• ONLINE REQUIREMENTS: Internet connection required for product activation.

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MAC

MINIMUM SPECS:

• OS: Mac OS® X 10.8 (Mountain Lion)
• CPU: Intel Core 2 Duo 2.4 GHz Processor or better
• RAM: At least 4 GB RAM
• HARD DRIVE: At least 14 GB of free space with at least 1 GB additional space for custom content and saved games
• VIDEO:NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better.
• INPUT:Keyboard and Mouse
• ONLINE REQUIREMENTS:Internet connection required for product activation

Not sure if your computer meets the requirements? Here you can learn how to check!