Hi everyone and welcome to the Answer HQ!
Below is a compiled list of links to all the current issues and information relating to the Sims 4 that will help you and answer your questions.
The Sims 4 Bug Reports Section
Please post here if you are reporting or experiencing a bug - not in the technical forum
The Sims Mac Section
Please post in this board if you are a Mac player and are experiencing any sort of issues - not in the technical forum
Index for FAQ
General Information:
[READ FIRST] Troubleshooting your game - by crinrict
Troubleshooting steps that can help with several game problems.
[INFO] The Sims 4 Installation / Release Order - by SandArcher
A list of the Sims 4 games
[INFO] The Sims 4 System Requirements
A list of the minimum system requirements for the Sims 4
[INFO] Sims 4 - Patch Notes - by EA_Nils
Keep an eye on this thread for all the patch notes
[ISSUE] Choosing Language - Please Post Here - by crinrict
Post here if you are having language related problems with installation
[FAQ] Manually uninstalling The Sims 4 - by MopMustache
Quick easy steps for a safe and clean uninstall
[FAQ] Sims 4 and Origin Access - by crinrict
Answers to the most frequent questions related to The Sims and Origin Access
Help Tutorials:
The Sims 4 Player's Guide
Tips and tricks for playing The Sims™ 4
The Sims 4 Rewards - by EA_Ursula
How you can benefit from your Sims 3 games for the Sims 4
The Sims 4 Gallery
The ins and outs of the new sharing feature.
How do I share to Facebook?
Learn how to be on Facebook while in-game
What does the Mods Folder do?
Learn about the purpose of this newly added folder
Are there Achievements in the Sims 4?
Find out where to find them in-game
How does the Custom Music Folder work?
Listen to your own music while enjoying the Sims 4
How to start The Sims 4 in Windowed mode - by EA_David
Helpful if you had set your resolution in the game to something unsupported by your monitor
Sims 4 Gallery App - by EA_Nils
Keep an eye on the gallery while you play the Sims 4
The Sims - Your Guide to Splitting and Merging Households
All you need to know about moving and splitting households
General Technical Queries:
[INFORMATION] Can I run it? - by crinrict
Find out if your computer can manage the Sims 4
[FAQ] Serial Codes, Game Activation and Download issues - by crinrict
Step-by-step instructions on basic registration and downloading
[FAQ] Installation, Updating, and Startup Issues - by crinrict
Basic guidelines to starting your game
[FAQ] Sims 4 Crashes - by crinrict
Suggestions and explanations for crashing
Unrecognized Video Card - by crinrict
Suggestions and explanations for graphics cards related error messages
Setting Up a Graphic Card Gaming Profile - by EA_Kristi
Instructions for setting up your graphics card gaming profile
Specific Game Issues and Errors:
[FIXED] Error 102/122 - Patch 1.36 edition by crinrict
Check the numbers after the 102/122 and the post for different solutions.
[SOLUTION] Savegame was saved with a newer version - by crinrict
Error messages with loading saves
[PLEASE READ] Map Reloading by crinrict
Trying to load a lot just reloads the map instead of the lot
[SOLUTION] Fix problem when Sims 3 or Sims 4 won't reinstall
Install button just goes back to install without actually installing the game.
[WORKAROUND] Gallery tells that house uses custom content
[SOLUTION] Fix for no sound in Sims 4
The Sims 4 on MAC:
[FAQ] The Sims 4 on MAC - by EA_Nils
Everything you need to know about the Sims 4 on MAC
Running Windows on your MAC - by caspinwall
How you can run Windows and therefore the Sims on your MAC
[Read first] Guides and Troubleshooting - by Bluebellflora
How to use the Sims 4 on Mac, list of bugs, and troubleshooting tips
The Sims 4 CAS Demo:
[Info] The Sims 4 Create a Sims Demo Registration - by EA_Nils
How to register and possibly obtain a code for the demo
[INFORMATION] Sims 4 CAS Demo - by crinrict
Everything you need to know about the demo
[TECHNICAL DIFFICULTIES] Sims 4 CAS Demo READ FIRST - by crinrict
Issues you might be facing with the demo
