April 2021
April 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2021
April 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2021
I’ve been having the same problem for almost two months. I try to connect to the Gallery and the error message says “There’s no internet connection available. Please make sure you have a strong internet connection to access Online content.” I’ve tried using WiFi and a personal hotspot, so I know I am connected to an internet source.
I’ve tried everything, ie running as administrator, clearing cashes, running without mods/cc, repairing, heck- I even completely uninstalled and reinstalled the entire game. I’m frustrated and just want to be able to access the gallery again.
April 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2021
I have tried all of the trouble shooting options with the exception of opening my ports. My gallery has always work up until a few months ago. The only way that I could repair it previously was to completely uninstall and reinstall the game AND origin and I am not really interesting in doing that again since I own all of the additional content that has been release for the sims plus any other games I own on origin. I recently purchased the new stuff packs and it broke my gallery again. I would honestly just like to see a fix without having to delete and reinstall everything AGAIN. Not to mention there is no other way to contact EA listed on the sight, no email, no phone numbers. Just this forum and it would be really nice to be able to email someone and have them help since the things listed on the forum did not help me. I understand busy times, I would rather be able to email someone wait 24hours for a reply than ONLY have a forum option.
April 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
View More on EA Help