November 2020
November 2020
No, your kind of problem, but it does make me think many times over about buying Snowy Escape right now.
November 2020
Were you able to fix it? I'm having the same problem .
November 2020
November 2020
Help! Since the update I cannot access the Gallery or check my feed--anything that needs an internet connection.
Here's the issue: my internet works just fine for everything else. All systems there are working just fine.
I did a UOTrace and spoke to chat, went through all the steps. Then had my techie brother come over, who suggested a complete uninstallation and reinstallation of the whole game. Did it, done, checked that off the list. I still have the same issue.
I can get into Sims4 just fine, but I just can't upload any builds, download any builds from the Gallery, see what's new/being shared on feed/check out Spark'd, and so on. I can't even (while Sims4 is open) look at the new pack, or make purchases from there. I've tried everything I can think of. I've even cleared the cache and emptied all folders per chat request, but kept photos and saved files. Do I have to delete Origin completely and reinstall that, too?
I have so many builds I want to upload, but can't. Can anyone help?
Sincerely,
A Very Frustrated Simmer
November 2020
I’ve been trying to connect to my gallery for days and I keep getting the message that you have to connect to the internet and then it says there is no internet connection.
My connection is fine- I’ve reloaded and restarted everything. Any ideas?
November 2020 - last edited November 2020
I’m running the 64-bit non-legacy version and the issue has been present with and without mods in my game. My internet settings also haven’t changed since the problem started.
December 2020
I dont know if anyone has posted anything about the gallery but i keep getting a big red x on all post. when i try clicking on a post it says that the post cant be located. I have also uninstalled sims and origin, repaired the game, removed all cc never put them back in. and i still have the same red x on all gallery post. please help because i would like to be able to use the gallery and post things that i can see
December 2020
after the new update, my game does not want to connect to the internet. i have no mods installed, so its not that. I`m just curious if anyone has been having the same problem, or know how i can fix it
December 2020
Whelp, I've literally tried everything on the hardware side AND software side that I could manage before I hit a dead end. Nothing I do fixes this problem. I'm surprised a dev hasn't come into this thread yet, since clearly I'm not the only one having this issue. This is getting egregious. I haven't been able to get onto the gallery for three weeks now. I have literally done all I can, to my knowledge, try to fix this problem on my own and in my precious spare time. The fixes already offered do not have an effect on these problems, and whatever I could offer only lead to dead ends.
I probably should have waited to buy Snowy Escape if I had known there were so many issues with its involvement at this point.
Why am I able to get to the gallery on a laptop even though its literally the same conditions? Nobody has gotten back to me to give me an answer.
Why is the game I'm in not give me internet access when I'm using the exact same internet that the laptop does? Again, no answer.
Ransomware is not turned on. At all. Therefore is not affecting this issue, though I appreciate the added information for others.
I'm really trying to have patience for this? But as stated above, I've already gone above and beyond on my side to fix this problem. How about some give and take here, EA?
Like, should I send version information at this point? Would that even make a difference?
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Troubleshoot and test your connectionReset, update, or link your account information.
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