November 2020 - last edited November 2020
My library looks to be fine. It's my gallery that's just all kinds of screwed rn. I'm too scared to even upload my new builds into my library because I'm nervous I'll break that one too haha.
I tried using my mobile hotspot btw, no changes. I don't even know what to do anymore
November 2020 - last edited November 2020
@H0117_39 I'm going to move your post over to the online gallery thread. There's some more suggestions there but need to go eat right now so I'll do it afterwards. It's in General Discussion stickied if you want to take a peek in the meantime.
EDIT: Move now. See first post if anything helps
@BerylBast Origin is currently a real pain. Just try agian
What country are you guys in ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2020
I am in mainland of PRC, but currently using VPN to keep being connected
November 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2020
Hello @BerylBast @H0117_39 @pixies29
If you have this file \Documents\Electronic Arts\The Sims 4\ConnectionStatus.txt , can you send it to me through private message?
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
November 2020 - last edited November 2020
@SimQARobo A txt had been forwarded to your inbox :]
November 2020
November 2020
November 2020
Having problems connecting to the internet while in-game. Origin is connected (on-line). I restarted my router, uninstalled Origin, Repaired ALL SIMS 4 PACKS, Uninstalled Sims 4, Updated everything, Checked my firewall, checked my DSN, Reinstalled everything (Origin and Sims 4). Done practically everything to get online in the Sims 4 game. I just can't connect to the Gallery what so ever. Can anyone help me?
November 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1681561020
What expansions, game packs, and stuff packs do you have installed? All except university, star Wars, knitting and spooky
Steps: How can we find the bug ourselves? Try and connect to the gallery
What happens when the bug occurs? Gallery asks to connects to internet, it just keeps trying to connect and stops or I get red crosses.
What do you expect to see? My gallery working
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
The gallery has never worked correctly. I can see my creations but cannot connect to see others. I've tried rebooting computer, clearing cache, repairing game. Turning it on and offline in origin. Nothing works
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
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