a week ago
@mairigran I've merged your post with the master thread for this issue. The cause is usually an antivirus blocking access; please see the first post on page one for suggestions.
Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 188.8.131.520
What expansions, game packs, and stuff packs do you have installed? All but Journey to Batuu
Steps: How can we find the bug ourselves? Going to gallery
What happens when the bug occurs? Connection is required pop-up appears
What do you expect to see? Not seeing the pop-up and able to access gallery
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
It's been months and I can't seem to play Sims 4 online at all. I have tried everything from deleting origin, installing it over again, to repairing. I've also done my part to exempt origin from firewall etc. I just can't seem to get to the root of the problem since it's been months since it suddenly just stopped me from accessing the gallery...Please help me
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