Help us improve Answers HQ! Take Survey No, Thanks

[READ FIRST] Gallery Connection Troubleshooting/ Status: ONLINE

by crinrict
Reply

Original Post

Re: My sims 4 gallery will not connect to the internet

@nomi1215

Moved to the PC tech forum for better help Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 411 of 426 (486 Views)

Re: My sims 4 gallery will not connect to the internet

★★ Novice

how do you do that exactly?

Message 412 of 426 (465 Views)

Re: My sims 4 gallery will not connect to the internet

★★ Novice

nevermind sorry

Message 413 of 426 (463 Views)

Re: My sims 4 gallery will not connect to the internet

@nomi1215  I've merged your posts with the master thread for this issue.  Please try the suggestions in the first post on page one.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 414 of 426 (451 Views)

Re: My sims 4 gallery will not connect to the internet

★★ Novice

 i have tried all of them and none of them work. I don't know what to do

Message 415 of 426 (428 Views)

Re: Cannot connect to Gallery

★★★ Newbie

Same here. Its been over a month since the gallery last connected to the internet. I have tried EVERY troubleshooting/work around that the internet had to offer and i know it isnt my internet because everything else works fine. Its so frustrating. 

Message 416 of 426 (421 Views)

cant connect to the gallery

★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.77.146.1030
What expansions, game packs, and stuff packs do you have installed? Get to Work, City living, cats and dogs, seasons, get famous, island living, discovery university, outdoor retreat, spa day, dine out, vampires, parenthood, cool kitchen, vintage glamour, tiny living
Steps: How can we find the bug ourselves? open the gallery and try to connect
What happens when the bug occurs? it wont let me connect to the gallery and when i try it says "unable to go online one or more of The Sims online services is currently offline. try again later.
What do you expect to see? to connect to the gallery
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

everytime i try to connect to the gallery it says that i cant because "one or more of the sims online services is curently offline. this started happening yesterday and i've tried to connect every hour or so.

Message 417 of 426 (219 Views)

Re: cant connect to the gallery

Hero
@Bean2018 There's scheduled maintenance going on.

Merged your thread with the main one.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 418 of 426 (206 Views)

Gallery not working

★★★ Newbie

So I play Sims right?

And I got a notice to switch to Legacy edition because my game was not running at all. It was crashing and not responding. Anyways I eventually got legacy edition and it was fine. THEN is switched back to the 64bit simply because I wanted to and my game has been running perfectly fine and does not glitch at all. 

However,  the gallery fails to connect to the Internet.

I still receive te switch to Legacy edition but I ignore it. I can also switch back to either version whenever I want.

I want to access the gallery.

Help, please???

Message 419 of 426 (155 Views)

Re: Gallery not working

Hero
@TimeForSomeTae Could possibly be an issue with your Antivirus blocking something. Did you do all the suggestions on the first post ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 420 of 426 (124 Views)
Twitter Stream