September 2021
It's just doen't work
September 2021
@triciamushiso Did it ever work? Is your computer a pc? Are you using a Are you using a third party virus program? Are you using a third party firewall? Are you playing the leadacy version?
October 2021
Recently reinstalled the game along with some new DLC after a year long absence from sims. For the past week i cannot get online in game, meanwhile origin, steam and every other app or thing that needs a connection has one, except ingame sims gallery. I have tried every suggestion i have come across and i have read 5+ year old posts over the week. When i launch and the main menu opens i click the gallery button and it says i need to connect, i click connect and it doesn't even load for a millisecond, instant no connection detected, from every post about this issue i have read none have been able to fix it.
November 2021
December 2021
Is it just me or does the Gallery not update in real-time anymore? These past couple of days when I try to save things from the gallery to the library and upload from my library to the gallery it doesn't always appear that I've added a gallery item to the library or uploaded a library item to my gallery until I tab to diff gallery screens while also opening/closing the gallery constantly? This seems to lead to a lot of misplaced information about incorrect download numbers, the lack of any packs used appearing on some gallery uploads (not mine but on others), or unintended duplicates of uploaded gallery stuff? Maybe I think there's some connection issues with the gallery that need looking into?
December 2021
As the title states the game won’t connect to the gallery even though i’m connected to wifi
Heres the list of things i’ve tried.
Allowed access on my firewall
Flushed DNS
Deleted, Repaired, and Updated sims 4
Deleted and reinstalled origin
and finally turned my fire wall off and on
ive at this point tried everything i can think of am i missing something? or am i missing a game file? i genuinely have no idea what to do at this point
December 2021 - last edited December 2021
I'm having this problem as well. The Gallery will show up when I'm not logged in, but when I am I get an error message. I tried the suggested fixes, but so far nothing has worked. It started doing this yesterday.
December 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2021
December 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
View More on EA Help