May 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2021
May 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2021
May 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2021 - last edited May 2021
@crinrictOkay, but I'm thinking that it might also be because my computer desk is right next to the wall that I share with my neighbor, because I live in a townhouse.
Plus I've had my router for a few years now, so it might be because it's old but idk, and because I was able to connect to the gallery before last year.
May 2021
Hello, I am looking for a solution to this issue. I have update my origin=, confirmed my internet is good, and uninstalled the game. Is there something else thta I can try because I would like to look at my items on my online account and cannot with this issue.
May 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2021
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Español
How often does the bug occur? Every time (100%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? Get to work, get together, city living, cats and dogs, seasons, get famous, island living, discover university, eco lifestyle, snowy escape, outdoor retreat, spa day, dine out, parenthood, jungle adventure, realm of magic, luxury party, perfect patio, cool kitchen, movie hangout, romantic garden, kids room, backyard stuff, vintage glamour, bowling night, fitness stuff, toddler stuff, laundry day, mg first pet stuff, Moschino stuff.
Steps: How can we find the bug ourselves? Every time i click on the gallery in game it says connect, i click connect and it says i don't have internet connection
What happens when the bug occurs? It says i don't have internet connection
What do you expect to see? I want o open my gallery so i can download and upload my things
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It started in january, i wanted to play and couldn't send my builds to the gallery
I have all the updates, I've uninstalled the game and re installed it, I've open extra ports, allow the game to run in the firewall settings, disabled the firewall, change the name of the game in my document, I've tried a different computer and still, i can't access my gallery cause Apparently i don't have a internet connection
Origin is connected
I've tried everything
May 2021
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
View More on EA Help