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Re: Cannot Connect to Gallery on PC April 2021

by Sims4Fan1983
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Original Post

Re: [READ FIRST] Gallery Connection Troubleshooting/ Status: Online

Hero
@Bneath_The_Ocean There's live chat.

What country are you in ? Some countries don't have live support on the weekend but you can always just switch to US and get live chat support from there.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 341 of 425 (224 Views)

Re: Gallery will not go online the sims 4

★ Novice
@mikrolactaki3 i cant connect to the gallery either! Since my last update ugh its so annoying! I've reinstalled, checked my firewall, cleared cache, you name it and all i see are boxes with huge red crosses through them Frown
Message 342 of 425 (198 Views)

Re: Gallery will not go online the sims 4

Hero
@Samanther4 Do you also have a connection error or just the red crosses ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 343 of 425 (182 Views)

Re: Cannot Connect to Gallery on PC April 2021

★★★ Apprentice
@crinrict yeah that's the one I don't know the web address of, because when I try to put the that in it always gives an error message.
Message 344 of 425 (173 Views)

Re: Cannot Connect to Gallery on PC April 2021

Hero
@Sims4Fan1983 what error ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 345 of 425 (164 Views)

Re: Cannot Connect to Gallery on PC April 2021

★★★ Apprentice
@crinrict when I try to ping the server
Message 346 of 425 (153 Views)

Re: Cannot Connect to Gallery on PC April 2021

Hero
@Sims4Fan1983 And what's the error you're getting, the actual error mesage ? That might be an indication why it's not working.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 347 of 425 (149 Views)

Re: Cannot Connect to Gallery on PC April 2021

★★★ Apprentice
@crinrict it says something like "this is not a valid command" or something along those lines
Message 348 of 425 (134 Views)

Re: Cannot Connect to Gallery on PC April 2021

Hero
@Sims4Fan1983 sorry, try without the http

ping sims4cdn.ea.com

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 349 of 425 (127 Views)

Re: Gallery will not go online the sims 4

★ Novice

BOTH! womp womp

Message 350 of 425 (119 Views)
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