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Re: Profile picture a question mark

by SoyokoAnis
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Original Post

Profile picture a question mark

[ Edited ]
★★★ Newbie

How do I fix this? I've changed my picture, as well as re-uploaded the same one on my EA account (TS4) , yet it just shows a profile of a person with a question mark. How do I fix this? Picture of what I'm talking about is attached.

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Re: Profile picture a question mark

★★★★★ Apprentice
@Sierre28 This may be a problem on your side. Try repairing via Origin and removing everything out of Documents/Electronic Arts/Tray. Don't delete the files. After the repair is finished go in the game and check if the issue persists. If it no longer does that add the files from Tray back and re enter the game.
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Re: Profile picture a question mark

★★★★★ Apprentice
@SoyokoAnis Oh. This is site based. I am not really sure what the issue is.
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