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Problems with Video card
by hopeslostheartOriginal Post
Just finished updating both Origin and SIms 4 when I got a dialogue window that says it can't run due to my video card. I found a thread from years ago to help with this issue but nothing has been able to fix it.
please try the following things
- See if it starts in Windowed Mode: https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/
- Turn off Origin In Game
- If you have a dual graphics system, make sure the game runs on the card and not the chip
- Uninstall and reinstall your graphics drivers
- Rollback to earlier graphics dirvers
Test after each step
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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