Help us improve Answers HQ! Take Survey No, Thanks

Problem with logging into my account

by patrycja24300
Reply

Original Post

Problem with logging into my account

[ Edited ]
★★★ Newbie

when i open sims 4 through the application it shows the thing where you need to type in your password and when i do type my password it just shows again and again and it’s not a problem with my password because i tried doing it with a wrong password and it was something completely else because it didnt just show again but it did show again and there was a text that said something like ,,incorrect password please try again” so i would really appreciate help from any of you 

Message 1 of 2 (46 Views)

Re: Problem with logging into my account

@patrycja24300  Can you sign into Origin all by itself, without trying to launch Sims 4?  If not, please clear Origin's cache and try again.

 

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (13 Views)
Twitter Stream