Problem with accounts - The Sims

[larissabalera]

Hello there,

So, I'm having a problem with my account, actually, it's about two accounts.

I have The Sims 3 in two Origins accounts, one im my name and the other in my father's name, both have the base game, in my account have 3 expansions pack and at my fathers account have 8. I used to play all the packs logged in one account, but now I only can play the pack that are installed in the account that I'm logged. It's complicated Iknow, but Ireally need some help to fix it.

P.S: I'm brazillian and I'm learning english, so I'm really sorry if you can't understand

[rumbutter]

for account/code related issues you need to contact support

contact CS


1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
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5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
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