Problem Opening Game

[rockquette]

Major glitching problem. I recently updated my Sims 4 game, and I bought new expansions and would like to use them. Every time I open my Sims 4 game through Origin, it tells me that it is not supported by my graphics visual or something and it flashes white on and off until my entire screen goes white, and the only way to get out of it is to restart my PC. I uninstalled and reinstalled the game. I also deleted all mods that I had downloaded for the game. At this point, I feel like it's my computer that's the problem. Before I reset my entire PC, does anyone have any helpful tips for me to try? Greatly appreciated because I don't want to lose my games.

[crinrict]

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.