Pressed wrong button

[yourmaster14]

Sorry to bother you, but I pressed redeem simpoints instead of redeem expansion pack and got 1000 simpoints.mileysad: Can I give back the points and have my expansion pack back please? I really want to have it back, I thought I got free simpoints with the expansion pack, but was obviously mistaken. Can someone please, please, please give me my game back?

[SandArcher · Accepted solution]

Hi there @yourmaster14

The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, billing. serial-code and the like related issues.

Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming

[SandArcher · Accepted solution]

Hi there @yourmaster14

The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, billing. serial-code and the like related issues.

Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming